AutoNation Cadillac Port Richey
Port Richey, FL
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Jen and Patti are great they were very helpful. It took 2 months to get the part for my car. During that time Jen always kept me updated regarding when my part would arrive. Many times I would get It took 2 months to get the part for my car. During that time Jen always kept me updated regarding when my part would arrive. Many times I would get frustrated and Jen and Patti were very understanding. I had to rent a car from Hertz and it was very frustrating. I kept getting phone calls from Hertz saying my rental was overdue. Both ladies kept contacting Hertz in my behalf. The service I received here was excellent. It was not the dealers fault the part took so long More
I took my time for this review because I'm still having issues with my vehicle. I'm waiting on my SECOND windshield. The service department is friendly but my salesman was not very honest with me. The valu issues with my vehicle. I'm waiting on my SECOND windshield. The service department is friendly but my salesman was not very honest with me. The value of my trade-in was misrepresented.The thrill of purchasing my dream car was very disappointing. More
Visited for routine maintenance and was very satisfied. The service manager was friendly and worked with me to prioritize the service necessary immediately and what needs to be done next. They sent text ph The service manager was friendly and worked with me to prioritize the service necessary immediately and what needs to be done next. They sent text photos of the parts they worked on to keep me informed and to demonstrate the necessity before performing the work. No pressure. Comfortable waiting room. I feel I can trust them. More
Excellent service department. Always responsive to my needs. They start the service when it’s scheduled to start and complete the service promptly. The service lobby area is cle Always responsive to my needs. They start the service when it’s scheduled to start and complete the service promptly. The service lobby area is clean, spacious, and comfortable. It’s even equipped with bottled water, snacks, and a specialty coffee machine. When the service is complete the car is washed and check out is easy. Would highly recommend this dealership and service department. More
Go see carrissa, she's awesome and will take care of all your needs ❤️ no pressure people! I was in right away. Happy when I left the shop ... awesome new rookie on the block, way to go! your needs ❤️ no pressure people! I was in right away. Happy when I left the shop ... awesome new rookie on the block, way to go! More
Excellent customer service. Jacklyn, Kevin, and Michael were both professional and personable. Our buying experience was outstanding. Jacklyn, Kevin, and Michael were both professional and personable. Our buying experience was outstanding. More
We purchased our vehicle at lease end and found the process to be easy to understand. Our salesperson explained our options clearly and we were completely satisfied. process to be easy to understand. Our salesperson explained our options clearly and we were completely satisfied. More
Came in for Service. Carrissa took great care of me. Kept in touch throughout the day with updates, and made it easy to contact her with any questions Carrissa took great care of me. Kept in touch throughout the day with updates, and made it easy to contact her with any questions More