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AutoNation Chevrolet Arrowhead

Peoria, AZ

4.5
1,121 Reviews

9055 W Bell Rd

Peoria, AZ

85382

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Showing 1,121 reviews

August 21, 2023

This transaction was so smooth! I’ve bought 4 cars with this dealership prior, and #5 was almost lucky feeling. Loved it! More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaston V
Aug 29, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 21, 2023

Many problems with sale and financing. Financing department individual was unprofessional and told a series of lies. Complained to dealership and to Auto Nation direct but didn't receive More

by maicone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chuck Whitman, Ricardo Albano, Howard ???
Aug 29, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (623) 428-8851 -- we hope to hear from you soon.

August 21, 2023

Awesome Service, Been a customer since 2019, bought 2 cars plan to stay with this dealership, friendly homely environment More

by Shirlem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Verrone, Shahram Asadi
Aug 29, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 20, 2023

Roger was the best service advisor that I have had! Great customer service throughout the process! More

by samaniego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 27, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 18, 2023

So, i got an appointment with Michael Kane for 15 aug and he take care of me! More

by adi_scheau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael kane
Aug 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Aug 25, 2023 -

adi_scheau responded

So, i went back to the dealersheep and Michael Kane take care of me. All good now.

August 18, 2023

Overall good, Couple of frustrations after purchase but they took care of them in a timely manner. More

by me
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Moore, Dan Asadi
Aug 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 17, 2023

Dealership was clean, with friendly service advisors. Quick and efficient. I would recommend this dealership for all of your service needs. More

by Michael Selmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Penew
Aug 24, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2023

The dealership does not run things like others, i get a service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you wa More

by Becgra65
Recommend Dealer
No
Employees Worked With
No
Aug 14, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

August 10, 2023

They keep me informed about any and all maintenance items that are required and may be close to warranty. More

by albertj650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Arcuri
Aug 13, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Had an unexpected battery failure, Vince replaced the battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my litt More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince, a service advisor and Ms. Sanmarco, Service department Director:
Aug 14, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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