AutoNation Chevrolet Arrowhead
Peoria, AZ
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Many problems with sale and financing. Financing department individual was unprofessional and told a series of lies. Complained to dealership and to Auto Nation direct but didn't receive Financing department individual was unprofessional and told a series of lies. Complained to dealership and to Auto Nation direct but didn't receive any resolution. Service department is Great!! No complaints whatsoever.!! More
Dealership was clean, with friendly service advisors. Quick and efficient. I would recommend this dealership for all of your service needs. Quick and efficient. I would recommend this dealership for all of your service needs. More
The dealership does not run things like others, i get a service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you wa service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you want is there that day, then i got turned away after taking a day of work, so my first service did not get done by them.then when i need warranty work it take a long time for part to come in, then i end up going to them to see if it is in, it was in when i checked for 4 days but never got a call to set up appt, till i made it that day, and again now i am waiting for another warranty part, so i will be checking on that one today myself, More
Had an unexpected battery failure, Vince replaced the battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my litt battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my little matter could get in between longer projects, I also noticed the men's bathroom actually smelled nice! & had floor mats in high traffic areas!! Instead of the usual "crusty" men's bathroom. Had good experience in the past with repairing unusual transmission clunking when shifting that required ordering a not -so- common transmission and installation. More