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AutoNation Chevrolet Arrowhead

Peoria, AZ

4.5
1,119 Reviews

9055 W Bell Rd

Peoria, AZ

85382

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Showing 1,119 reviews

August 08, 2023

When I had a keyfob issue with my car, my Service Manager Aaron was able to get me new keyfobs and even arranged a rental car for me so I did not have to stay at the dealership for an extended amount of time More

by Kimbah56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pewnew
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Be very careful when looking at final documents. They were deceitful and dishonest. When I went back had to wait an hour only for everyone to be too busy to help. More

by Gmcilvaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derrick
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

August 08, 2023

Went to this dealership to look at Colorado's, were not familiar with the different models and their features. Went Early in the morning because it's hot here and we were met by Nwail and he sure was a wo More

by DDomine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nwail
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 08, 2023

Aaron and Chad were excellent. Very welcoming, kind and informative. At pick up my keys were misplaced but Aaron quickly went to find them himself. Our next appointment will defini More

by Asburchfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and Chad
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

I was there early for my oil change appointment and they got me right in. I was there under 2 hours and everything got done. More

by azsandmom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

They call themselves a transparent dealership, til the end of the deal and SURPRISE, this is what you owe now. Had to go back to the dealer to fix some over charges and still think there was more I missed More

by meyers36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (623) 428-8851 -- we hope to hear from you soon.

August 04, 2023

Overall they performed the required work satisfactory to my expectations I have used them before for prior service. More

by waterking72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schutz
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

The experience was very good from the time I entered the door to transaction. I enjoyed working the sales agent, Gaston Villegas. A week later he is reaching out on how I like the truck and reply to email. More

by Alazmic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaston Villegas Jr
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Alazmic, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 02, 2023

Took my car in to get a repair. Adrian was very nice and helpful! Thank you More

by JAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 02, 2023

was very good, wait was shorter than anticipated, cost for the service was as expected., thank you. More

by aerialant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rosa,
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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