AutoNation Chevrolet Arrowhead

Friendly, clean, professional atmosphere. Was greeted at the entrance by an employee and taken to Dominic Boffa with who I had an appointment. Was greeted at the entrance by an employee and taken to Dominic Boffa with who I had an appointment. More

My service rep Rosa told me, "you'll be receiving a survey, any question that is not positive will result in me getting in trouble and having to go to the principal’s office." I facilitate Gallup surv survey, any question that is not positive will result in me getting in trouble and having to go to the principal’s office." I facilitate Gallup surveys for a living and putting that type of pressure on customers only works to skew honest feedback. A better approach would be for the rep to ask, “did we meet all of your service expectations?” And if the answer is no, a good response would be, “We would love the opportunity to have a second chance to get it right, could you tell us where we missed the mark.” Telling me to give a good rating to avoid “ending up in the principles office” tells me there is no real concern for my level of service and only a self-concern. And yes, my service could have been better but she never thought to ask me. More

Justin and AutoNation Chevrolet made my purchasing experience quick and painless. This is not incentivized and I was ready to have an awful experience because that’s what I’m used to with dealerships, experience quick and painless. This is not incentivized and I was ready to have an awful experience because that’s what I’m used to with dealerships, but it was anything but. I’ve already recommended them to a family member. More

Pretty quick process. Still a few problems. Had to go back a week later to resign papers. Having to take the truck back for a second time to fix a problem the truck had wh Still a few problems. Had to go back a week later to resign papers. Having to take the truck back for a second time to fix a problem the truck had when we bought it. Still felt they could have Givin us a better deal. We also live 1.5 miles away. So back and fourth isn't exactly ideal. More

Very friendly people. Sales lady was very friendly and through. Would definitely recommend auto nation to anyone looking to buy a car. Sales lady was very friendly and through. Would definitely recommend auto nation to anyone looking to buy a car. More

I had a pleasant experience here dealing with Kay, and Howard. They took their time explaining my options, and answering my questions. There was absolutely no pressure tactics to buy, which I liked a lot. Howard. They took their time explaining my options, and answering my questions. There was absolutely no pressure tactics to buy, which I liked a lot. More

Wonderful experience. Our sales person was amazing and our finance guy was genuinely pleasant and caring. Our sales person was amazing and our finance guy was genuinely pleasant and caring. More

Great experience with the young salesman. No pressure at all and was a wonderful experience driving away in my new car No pressure at all and was a wonderful experience driving away in my new car More

Was completely satisfied with the way my salesperson took the time to find the truck I was looking for in our price range and no pressure to buy the time to find the truck I was looking for in our price range and no pressure to buy More

We came into the dealership and greeted instantly. Our sales rep was attentive and did not push us at all. We purchased a vehicle and happy with it. The process was smooth and easy. Our sales rep was attentive and did not push us at all. We purchased a vehicle and happy with it. The process was smooth and easy. More