AutoNation Chevrolet Gilbert

Ivan was very helpful and was quick to respond to my messages. The dealership had a nice waiting area and staff was polite and friendly. messages. The dealership had a nice waiting area and staff was polite and friendly. More

I always dread buying a car. Shane and Chris made my new Tahoe-buying experience so easy and fun. They treated me very fairly and I highly recommend them. They located my perfect Shane and Chris made my new Tahoe-buying experience so easy and fun. They treated me very fairly and I highly recommend them. They located my perfect Tahoe at a different dealership and delivered that vehicle to my residence the next day. They are the best! More

Amazing service, very patient, the staff, management, finance, all worked together for an outstanding deal finance, all worked together for an outstanding deal More

I have bought several vehicles there them always come threw and happy with my purches great place I go no where else threw and happy with my purches great place I go no where else More

Friendly, knowledgeable, and helpful in every way. That pretty much says it all I believe. That pretty much says it all I believe. More

I have been to this location a number of times and service is always great. service is always great. More

I want to thank Nick for talking me off the wall after a call center person told me my car required a new motor....at 15k miles..... recall . He had incredible follow thru..... we chatted about my key faub call center person told me my car required a new motor....at 15k miles..... recall . He had incredible follow thru..... we chatted about my key faub that didn't come with my car. He went to bat for me.... management didn't value the opinion of his F AND I told us we could get one at batteries plus for $50 ..... we know that not true and since I live 90 min away just never worried about it but Nick tried for me that says a lot to this old girl raised in GM dealerships my dad owned 6..... so GM runs thru my blood. Nick thank you sooooo much for supporting me in all my recalls. Worth the 90 min drive each way for superior service! Thank you Nancy Lewis Tahoe 6.2 liter High country More

All about making the car buying experience as smooth and easy as possible. Thanks to Melinda in sales and Dan in the finance department. easy as possible. Thanks to Melinda in sales and Dan in the finance department. More

Excellent service . .. Jennifer is the best! Service was excellent as well as the quality of the job done .. Jennifer is the best! Service was excellent as well as the quality of the job done More

Experience was terrible! I had originally scheduled an oil change and tire rotation for April 2. The service advisor called me prior and said they were backed up and asked I had originally scheduled an oil change and tire rotation for April 2. The service advisor called me prior and said they were backed up and asked if I wanted to reschedule. I was OK with that because I didn't want to wait longer than I needed too. I rescheduled the appointment for April 30 at 11:30 AM. When I arrived the service advisor told me it would be close to two hours. I was not happy about that but I was willing to wait for it. At the two hour mark, I asked him if the vehicle was almost ready and he said "oh it's probably gonna be another hour". 20 minutes later, I asked him if they had even started on the vehicle, and he said no. I could not wait any longer and needed to leave and return to work. He went and grabbed my truck from the parking lot and pulled it up, and just handed me the keys. No apologies, no sorry, nothing. This was my first experience with AutoNation Gilbert service department, and I will say for having an appointment for an express oil change and tire rotation and waiting almost 2 1/2 hours and nothing got done is unacceptable. And no apologies to go with it makes it even worse. When I bought my truck there at the end of last year, the salesperson raved about the service department, I'm not sure I would ever go back to that service department again even though my first service was supposed to be complimentary. More