AutoNation Chevrolet Gilbert
Gilbert, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Took my 2026 silverado in on Wednesday. Told the adviser I would need a rental after monday(5days later), if it was going to be longer. I was told that she would reach out to me on Saturd Told the adviser I would need a rental after monday(5days later), if it was going to be longer. I was told that she would reach out to me on Saturday and by them they should have a claim and be able to get the rental set.up, if they find issues. Monday came and I had not heard any update, nothing since drooping it off 5 days earlier. I messaged my advisor, who responded that the vehicle has not been looked at yet. Momday evening I checked the status online and it still shown the status as only checked in on Wednesday and not taken back to even be looked at. My advisor Yvette told me that there was an eighty "80" person wait list for a loaner and she could not refer a. Rental for me until the car was inspected and a claim started. I message the adviser and let her know that I would be picking it up that evening. I brought the vehicle in for an oil change, a noise in the front drivers side wheel, and the same info center problem that it was brought in for previously, and issue with the lane assist and cruise control distance assist. When I picked it up she had paperwork that said again the info center issue was a known problem with android phones. And nothing else was done or inspected. Also that. The lane and cruise assist was ok, even though its status was still online checked in. I experienced only poor communication and poor listening, and poor care for the customer. I researched the known android issue after the prior visit. I told my advisor that it was not the same issue as the known "connection" issue. I gave her a list of problems that I have with the info center, which makes me not even use it for most of its capabilities. I also told her that the issues occur on multiple different phones and platforms that I have tried. Very dissatisfied. I spoke with Chance at Earnhardt Chevrolet and will be taking my vehicle there from now on, even though itnis 20 minutes farther than autonation from my home. More
Taking two hours for an oil change is ridiculous. Also, charging the 2% fee if you use a credit card and being told by the advisor that Autonation needs the extra money is preposterous! I'm pretty su Also, charging the 2% fee if you use a credit card and being told by the advisor that Autonation needs the extra money is preposterous! I'm pretty sure these fee are baked into the costs. More
5 Stars ⭐️ Incredible experience! Gary and Daniel helped me out tremendously! They were honest and broke everything down with professionalism and integrity. Now I'm driving an amazing Gary and Daniel helped me out tremendously! They were honest and broke everything down with professionalism and integrity. Now I'm driving an amazing Kia K5 GT Line and I couldn't be happier! I will definitely buy from them again and refer others to them when the time comes! Thank you AutoNation Chevrolet Gilbert!!! More
Fastest and easiest car buying experience I’ve ever had. Shane Edward’s was the best and very efficient. I will keep going to him for any further purchases. Thank you guys again!! Shane Edward’s was the best and very efficient. I will keep going to him for any further purchases. Thank you guys again!! More
Jennifer did a great job being flexible with my car service appointment. She got us in right away and kept us updated on the status of my car, each step of the way. I really appreciate her excellent cu service appointment. She got us in right away and kept us updated on the status of my car, each step of the way. I really appreciate her excellent customer service and I'll be back again because of how we were treated. Great job, Jennifer! And thank you! 😁 More
Before I contacted my sales rep Rick at AutoNation Gilbert, Arizona, six days ago, I had spent the previous three days negotiating my target vehicle at Vandergriff Chevrolet in Arlington, Texas. Speci Gilbert, Arizona, six days ago, I had spent the previous three days negotiating my target vehicle at Vandergriff Chevrolet in Arlington, Texas. Specifically, I spent all of Wednesday afternoon waiting for my Vandergriff rep to text me back the closing package that we had finally agreed on in writing on Wednesday morning. After six hours of waiting, my sales rep texted me sorry, our GSM added upwards of $2100 to your OTD. I texted back that I strongly preferred the original deal that I negotiated in good faith and that I had in writing on my smart phone. And he said sorry. Of course my sales rep was not sorry, instead he was the compliant grocery boy delivering the bill from the dishonest, despicable, GSM grocery clerk who violated Texas and federal code by changing a published and advertised deal and the price published on their website – a classic “bait and switch” scam for which Texas and federal code outlaw the nuts and bolts of what comprises a bait and switch. My text above was the last text I ever sent to that dealership as I walked away from my deal that I had in writing that I negotiated in good faith. I immediately gave Vandergriff Chevrolet, the cold lockout. Within an hour, I found my same target vehicle at two dealerships, one in my greater Phoenix Valley area at Autonation Gilbert, and another one in Temaluca CA. When I opened the negotiations with both dealerships, I was upfront with both ofthem that I was also negotiating with another dealership out of state for the same make, model, similar trim, and same color. This did not phase Rick. Rick calmly negotiated the deal with me in good faith and honored my every request for the final written deal which he had his GSM rapidly approved andtexted to me the package of on Thursday afternoon. I electronically.signed the package on Thursday night and sent Autonation Gilbert a wire transfer on Friday morning for the full cash price to close the deal. In fact, a deposit that I offered to pay in advance of the closing to secure the deal, Rick generously let me know on Thursday that my deposit offer was not necessary, and we just went ahead and closed the deal without my offered deposit. Then when I went to pick up the vehicle yesterday on Monday evening, Rick spent upwards of an hour with me, sitting in the front seat to show and demonstrate all the controls and features on the control screens, doors, headliners, dashboard, etc. Autonation Gilbert, and my rep Rick, both.have a very bright future. As a result, I highly recommend doing business with this distinguished dealership and representative that clearly stand apart as a shining example of what is possible in the greatest nation that God ever created. More
This is not surprising. I posted a complaint about AutoNation Chevrolet of Gilbert AZ. Their response....a canned email with the number for the "General Manager". The num I posted a complaint about AutoNation Chevrolet of Gilbert AZ. Their response....a canned email with the number for the "General Manager". The number they sent sends you to the general menu with no option to speak to the GM. That's a pretty sorry effort to make things right with a long time customer AutoNation Chevrolet Gilbert. More
DO NOT USE THIS DEALER FOR SERVICE. For nearly three years, AutoNation Chevrolet Gilbert failed to diagnose our Suburban’s transmission problem, despite repeated visits, weeks in the s For nearly three years, AutoNation Chevrolet Gilbert failed to diagnose our Suburban’s transmission problem, despite repeated visits, weeks in the shop, and thousands of dollars in repairs. They replaced the motor mounts, but the issue persisted until we suggested the transmission ourselves. We ultimately paid an independent shop to replace it—and now must replace the prematurely worn motor mounts again. The dealership’s failure to listen, diagnose the problem, and offer a fair resolution was unacceptable. More



