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AutoNation Chevrolet Gilbert
Gilbert, AZ
1,122 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,122 reviews
November 25, 2023
Our service rep Ivan has been helpful but overall very dissatisfied with the experience we’ve had with my daughter’s car. Vehicle was brought in for a very simple sensor repair (particulate matter sensor dissatisfied with the experience we’ve had with my daughter’s car. Vehicle was brought in for a very simple sensor repair (particulate matter sensor in exhaust). What should have been an hour repair has now turned into a multiple week affair. While removing the sensor the tech accidentally damaged the exhaust pipe of the vehicle. Chevy did well and came clean but the OEM part is on back order with no ETA. A temporary fix was attempted with a new pipe they had to machine new ports into so the car can drive however it is still flagging check engine light and emissions warnings. My daughter is understandably very leery to continue driving this car but at 19yrs old is too young to rent another one. I have now emailed the General Manager (Dustin) on 11/24 to see about potentially trading in her vehicle and if he could help facilitate us to a sales manager who can give her a fair deal after all this mess but no response yet. I will likely have to go back into the dealership to get anyone’s attention and hopefully receive some form of meaningful offer or discounts to account for her (and our) time, money, and frustration for damage and supply chain issues caused by Chevy. More
by creek.brandon
Employees Worked With
Ivan, Gary
November 23, 2023
My service advisor Jennifer Gagon was fantastic. She listened to what I needed. She took great care of me and my truck, very professional. She kept me abreast of the work being done and my truck was She listened to what I needed. She took great care of me and my truck, very professional. She kept me abreast of the work being done and my truck was done sooner than promised. More
by ayzx10
Employees Worked With
Jennifer Gagon
November 13, 2023
Updated: Still no response from the General Manager, this is by far the worst dealership I've worked with and i buy alot of trucks every year. I've now had to engage an attorney to help navigate what the de is by far the worst dealership I've worked with and i buy alot of trucks every year. I've now had to engage an attorney to help navigate what the dealership said was easy to cancel add ons. Avoid this place at all cost. Any dealer is better than this place. Terrible experience dealing with the finance dept. I told the sales guy we didn't want any add ons and warranties, after making us wait for 2 hours we finally got into finance and he pressues us into buying a bunch of warranities we didn't want or need and said we can cancel at anytime. I've been trying to cancel for 2 months now and they just stopped responding to me. I'd avoid this dealership and all autonation. I own a business and have purchased 14 trucks so far this year from the comfort of my desk. They are complicating something that is easy in an attempt to wear you down and get you to sign up for things you don't need. I just followed up with the GM again today, I guess if he doesn't respond the next email comes from one of my attornies. To help put this in context, i asked for these add ons to be cancelled on August 8th and now its October 24th. They are either incompent or they have a total disregard to thier customers but either way AutoNation Chevy Gilbert will never see a dime from me again. More
by danderson
Employees Worked With
Robert Kelly, Dustin Kereluk, Kyle Mauch
November 13, 2023
They are always backed up. I drove up after putting on my service request what I needed looked at and they told me when I got there that they only had one tech and to reschedul I drove up after putting on my service request what I needed looked at and they told me when I got there that they only had one tech and to reschedule. And the guy also told me he would call me to reschedule and he never did More
by A_cole1225
Employees Worked With
Nick?
