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AutoNation Chevrolet Gilbert

Gilbert, AZ

Overview
Reviews
Vehicles
4.6
1,122 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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3215 S Auto Way

Gilbert, AZ

85297

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Showing 1,122 reviews

August 01, 2023

They need more help when customers walk in or if they have an appointment. They are overloaded. I scheduled my appointment for Saturday at 1000. When I arrived at 0951 I waited until 1030 before my truck More

by apostle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
New guy - I don't remember his name
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Aug 07, 2023 -

AutoNation Chevrolet Gilbert responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 31, 2023

I shopped around at several dealerships and AutoNation Chevy was by far the best. No pressure sales, very relaxed buying process. Great customer service and people here. More

by paul.adams34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wright , Robert Light
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Aug 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2023

Had a great experience buying a used car from here. Service was great and they were able to answer all questions. More

by cornue32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wright
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Aug 03, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Great costumer service, I am very pleased with this dealership. I highly recommend them and would go back any time. More

by herediag0423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Henderson
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Aug 04, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2023

This is the worst experience I’ve ever had. From top to bottom. Awful, awful More

by beekous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, Ivan, Carolyn, Tim, Gary
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Aug 02, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we are disappointed to learn of your experience here at AutoNation Chevrolet Gilbert, but will take this opportunity to improve. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2821. We hope to hear from you.

Aug 02, 2023 -

beekous responded

I tried to call the phone number you listed above to speak with your general manager. Just Like I anticipated, it was another big let down. It just put me into a recorded loop that kept spinning and saying the same thing over and over. Just more disappointment from your company. Every time I would hit zero for the operator or stay on the line like you told me too it would just go right back to the robotic response and repeat itself over and over. What a joke. You can’t even correct what you’ve done wrong the right way.

July 29, 2023

I had my oil changed here, and I am very happy with the service. They brought me a cold bottle of water for while I waited, which was the first time a Chevy dealership ever offered. I would have given it 5 More

by Linda P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Retana Santos
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Aug 03, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Linda, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 630-2821 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 28, 2023

Service here was great, no hassle and service was completed in a timely manner. They helped me with contacting a body shop to get some minor repair work completed. More

by larry.i.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Aug 01, 2023 -

AutoNation Chevrolet Gilbert responded

Hi Larry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Very friendly people with great customer service. Will definitely bing my vehicles here from now on. More

by fthermosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Jul 31, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 25, 2023

Ivan was great. Responded quickly and informed me about the status of the vehicle. Made the process easy. More

by EM26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Santos
Report | Print
Jul 28, 2023 -

AutoNation Chevrolet Gilbert responded

Hi, we're happy to hear you had such a positive experience with our team!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2023

The dealership made the process so easy. Salesman was great and worked with me to get the best fit for my needs. Definitely recommend. More

by vbrower00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Huerta
Report | Print
Jul 27, 2023 -

AutoNation Chevrolet Gilbert responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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