AutoNation Chevrolet Gilbert

We have always had our cars serviced at the dealers, but with the prices they are charging now I am considering going elsewhere. It used to be they washed your car after an oil change, but this time. Then w with the prices they are charging now I am considering going elsewhere. It used to be they washed your car after an oil change, but this time. Then when I went to pay for it my debit card was declined twice and I was forced to use a credit card. After talking with my bank I was told it was because of the system they use. I won’t be going back. More

It's always a pleasure dealing with AutoNation Chevrolet Gilbert they are very helpful and nice Gilbert they are very helpful and nice More

The service person ws new and helpful. She doe need to learn to follow up. I would like to get some of the service work done and left a message. I have not heard back. She doe need to learn to follow up. I would like to get some of the service work done and left a message. I have not heard back. More

Excellent experience. First time buying a car in Arizona and everyone was kind and courteous. First time buying a car in Arizona and everyone was kind and courteous. More

Jenn is amazing and gives great customer service! I would recommend anyone to take their vehicle and go see her. I would recommend anyone to take their vehicle and go see her. More

Great customer service and support, kept us updated 😊 service representative was very friendly and helpful! service representative was very friendly and helpful! More

Dec 2022, I purchased a 2020 Equinox with 9800 miles on it. The car is beautiful and everything went very smoothly. I also purchased most of the offered warranties. My only concern was the Auto/Stop did no it. The car is beautiful and everything went very smoothly. I also purchased most of the offered warranties. My only concern was the Auto/Stop did not work. The salesman said this car did not have it. I thought this can not be right but he insisted. During the next few months I read up on Start/Stop went back to the dealership and talked to a more senior salesman. He came to the same conclusion. The car didn't have it. I made a trip to Kansas and during this trip I noticed the Stop/Start worked a couple times. I made an appointment and had one of the service writers take it for a test drive. He agreed it had a problem but did not know what. I couldn't leave it at the time but made an appointment later with Kiara. She told me it was probably the battery. This totally baffled me since no one else had mentioned that. I asked her," Do you really think charging the battery is going to fix the problem.?" After several hours on the charger, she told me the battery was bad. A new battery and the problem was fixed. My question now is; Obviously the battery was bad when I purchased the car, shouldn't the sales man have known. He either lied to me or was just uneducated on the working of the Start/Stop system. I didn't mentioned his name cause I am not meaning to cause any trouble for him. Other than not knowing about the system, the service was awesome. Obviously the battery was bad before I purchased the car. Had I known, it would have been replaced before the sale was final. I do not believe I should have to buy a battery to replace one that was bad when I bought the car. Having sat at the dealership for several hours, I got to see who was in fast motion and who was in slow motion. I can assure you Kiara is in fast motion and of all the folks I talked to regarding the problem; she is the only one who knew the solution. More

Walked in for some information and low key wanted to leave with a new vehicle. Nik made things super easy. From answering all my questions to walking me through the trade in process. This was the purcha leave with a new vehicle. Nik made things super easy. From answering all my questions to walking me through the trade in process. This was the purchase I made from an actual dealership. They worked with my damaged credit, took my trade in and I was able to drive with an incredible vehicle. I highly recommend this dealership. Great first time buyer experience with no pressure. More

I bought a set of brand new tires last year from Chase. He was good. However, their was one tire that lost pressure within 3 days of them being put on my car. It was one tire with a slow leak. I brought it He was good. However, their was one tire that lost pressure within 3 days of them being put on my car. It was one tire with a slow leak. I brought it in and had it repaired or so I thought. The same problem with the one tire continued. Every 3 days it’s looses pressure and I have to fill it. Even after they repaired it. I was led to believe this was a problem I created and I firmly believe that is NOT true. I became a KAREN over a stupid tire due to the lack of customer service at this facility. Including the manager who definitely does not know how to communicate in a healthy way with customers. My experiences there have been awful over a tire that I should not have had to fill every 3 days since it was brand new. I truly believe it was a bad tire somehow. It was finally replaced last week but the process of getting there was ridiculous. The service people were good overall but the manager was not. Check the notes on my account and see if you can be objective with them. More

Nick Bifano was awesome to work with he took care of all of my needs in purchasing a new truck. of my needs in purchasing a new truck. More