AutoNation Chevrolet Gilbert

I have been using this dealership for five or six years for service and purchasing. for service and purchasing. More

Very straightforward in their approach to car sales, AutoNation gave us a great deal and provided excellent service. I appreciated the honest assessment of my trade in ( even though it wasn’t what I wa AutoNation gave us a great deal and provided excellent service. I appreciated the honest assessment of my trade in ( even though it wasn’t what I wanted to get for it) - but they easily beat the other dealers we had visited. More

Emilio was the best! No xx straight to the point and best customer service I have had in a long time! I love my vehicle! You come in with the recipe and they will be the No xx straight to the point and best customer service I have had in a long time! I love my vehicle! You come in with the recipe and they will be the cookware 😆 you know what I mean lol very smooth and easy process! More

Purchasing my new/used truck from Auto Nation was a pleasant experience. My sales guy, Mike Bodak, was very helpful and not pushy at all. pleasant experience. My sales guy, Mike Bodak, was very helpful and not pushy at all. More

I made an appointment for me 2007 corvette convertible. Once I arrived I was told that it would be a week before they could look at my vehicle. What is the use of an appointment? I let them keep my car. Once I arrived I was told that it would be a week before they could look at my vehicle. What is the use of an appointment? I let them keep my car. The following week my car was still sitting on the parking lot. The service rep texted me to tell me that I am number 8 in line for diagnosis. The following day the service told me that the car was in the shop and that he would update me. Well after 2 weeks I was fed up. The shop had not looked at my for at all. I finally told Chase that I would pick my car up. Once I arrived Chase pull my car up. I don't know if the car was ever in the shop. Either the shop misled Chase or Chase misled me. I will you folks figure that out. The other thing that really ticked me off was my car was filthy on the outside along with bird crap on my top and trunk. Looks like my car was outside for 2 weeks and no one ever looked at it, other than to move the car from one side of the lot to another side of the lot. My experience was not good. More

They were able to squeeze me in with a change on my appointment and still delivered my car in a timely manner. appointment and still delivered my car in a timely manner. More

When there was a mishap during transport of my new car from the manufacturer to the dealership causing major damage and me being unable to buy the car, the manager went above and beyond to make it right a from the manufacturer to the dealership causing major damage and me being unable to buy the car, the manager went above and beyond to make it right and get a replacement car ASAP. It was clear he cared about the individual customer. More

The gentlemen we met with were attentive and helpful, making sure we were satisfied with the transaction without the typical high pressure tactics. We were pleased that they did not try to impose the off making sure we were satisfied with the transaction without the typical high pressure tactics. We were pleased that they did not try to impose the offensive “market adjustment” common among dealers of late. One of our better car buying experiences. More

Dishonest, overpriced, shady. They deliberately misquoted me over the phone to get my business! A new transmission was quoted over the phone by Chase, that was my mistake that I d They deliberately misquoted me over the phone to get my business! A new transmission was quoted over the phone by Chase, that was my mistake that I didnt get it in writing. The whole thing costed 2k over what it should have. Make sure to shop around and get your estimate in writing or they will rake you over the coals. He quoted price only for parts and not labor while I was asking directly for the total cost and weighing my choices. 6k quickly jumped to 9k when all was said and done. No updates or prices were given in writing. The whole thing took weeks with no updates, either with the maintenance or price. My truck still has a shake to it after this whole ordeal. Will never do business here again. More

AVOID AVOID AVOID this dealership at all cost ! !! Not even sure where to begin from being scammed on window tint to the worst Service Department repair/customer service I've ever experience. Let's !! Not even sure where to begin from being scammed on window tint to the worst Service Department repair/customer service I've ever experience. Let's just address the latest incident and the one that "broke the camel's back". You see they'll throw out all types of red carpet for you until you sign and then the real dealership appears. Recently I took my truck in with only 5k miles for their second attempt to properly repair my rear door panel as it is bowed out and doesn't sit flush like the other three door panels. I was told it was all repaired and they handed me my keys and sent me on my way. Upon inspection, it was not repaired and the tech who worked on it took it upon themselves to try and actually force a molded door panel flush rather than going through each and every clip and fastener (which actually work to pull the door panel flush against the door). In doing so they scratched up the molded plastic window trim (this site doesn't have the option for me to post pics or I would). Because of the trim material it is not repairable and the door panel still doesn't sit flush. Gezz I've had it with this dealership. Do yourself a big favor and go somewhere else for your vehicle purchase and service as this experience is one that will happen to you soon enough if you don't and vehicles are just too expensive to be treated in this manner. More