AutoNation Chevrolet Gilbert

Humberto is incredible. I worked with him for months, from inquiring about the Bolt EUV in July, to customizing and ordering a 2023 in the fall, and picking it up right befo I worked with him for months, from inquiring about the Bolt EUV in July, to customizing and ordering a 2023 in the fall, and picking it up right before Christmas. Honest, responsive, thoughtful. No "Dealer Add-Ons" or unexpected mark-ups at all. It was a pleasure working with Humberto every step of the way. What a great experience buying our first new car! More

Had a great experience buying our traverse at auto nation Chevrolet in Gilbert 7 years ago. Also all service on this vehicle has been done there. We have been very satisfied with all. Especially our service Chevrolet in Gilbert 7 years ago. Also all service on this vehicle has been done there. We have been very satisfied with all. Especially our service person Kiara. She is incredible! Knows her stuff and so helpful. She is why we will continue to bring our car to Auto Nation Chevrolet Gilbert. More

Fast and easy to work with from beginning to end. Robert and Justin were great. Robert and Justin were great. More

I recently had the pleasure of visiting the Chevrolet Gilbert Service Center for some routine maintenance on my vehicle. From start to finish, my experience was nothing short of exceptional. The staff at Gilbert Service Center for some routine maintenance on my vehicle. From start to finish, my experience was nothing short of exceptional. The staff at the service center were incredibly friendly and accommodating, they made sure that I felt welcome and comfortable while I waited for my vehicle to be serviced. The service technician who worked on my car was highly skilled and knowledgeable. He took the time to explain the work that needed to be done, and answered all of my questions in a clear and concise manner. He also made sure to keep me updated on the progress of my vehicle throughout the day. The work that was performed on my vehicle was done to a high standard, and I could tell that the technician took great care to ensure that everything was done correctly. My car was returned to me in excellent condition and running smoothly. I would highly recommend the Chevrolet Gilbert Service Center to anyone looking for high-quality, reliable service for their vehicle. The staff and technicians are top-notch, and the level of customer service is second to none. Thank you to the Chevrolet Gilbert Service Center for going above and beyond to make my experience a positive one. More

First time in 5 visits that my LOF and Tire rotation was finished in under 4 hours. My vehicle was not washed as it should have been, and I wish they would return my seat and backrest to the position they w finished in under 4 hours. My vehicle was not washed as it should have been, and I wish they would return my seat and backrest to the position they were in when I arrived. More

Very little followup - every department is not connected to each other - Specially finance is not responding to email or phone calls to each other - Specially finance is not responding to email or phone calls More

Every time I go to Autonation to get my truck worked, I am treated with the utmost respect. am treated with the utmost respect. More

The service department at Auto Nation is by far, the worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up worst we have ever dealt with in the 15+ years we have owned Chevy trucks. We had a leaking rear window, filed an extended warranty claim, picked up the truck and it was still leaking. Took it back to address that issue and had a check engine light, charged us $169 to update software, only to have a new error light “Shift to Park” when we picked it up. Scheduled another appointment, took it in, only to be told that they couldn’t look at it for another week? What’s the point of scheduling an appointment. Chase said he would call us after a week to get it in. Then just received a text that they can't have open tickets with the vehicle not there. We cannot be without a vehicle for a week while they diagnose it. Told him that this was unacceptable, so he cancelled our ticket. This dealership has zero customer service, they do not care about the customer or their time. Obviously they do not stand behind their work either. Do yourself a favor and don’t waste any time there. More

Made an appointment through the Chevy App and even though the dealership was booked that day they worked me in and took care of me. the dealership was booked that day they worked me in and took care of me. More

Our service person is Kiara. She is incredible. Always so helpful and nice.. also knowledgeable. She is incredible. Always so helpful and nice.. also knowledgeable. More