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AutoNation Chevrolet Gilbert
Gilbert, AZ
1,124 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,124 reviews
August 16, 2022
Although we chose automation for their No Haggle , we were surprised at how low our trade in value was. Our Jeep was in excellent condition with aftermarket parts, and extremely low miles, the car was in were surprised at how low our trade in value was. Our Jeep was in excellent condition with aftermarket parts, and extremely low miles, the car was in MINT condition. Living two hours from automation we had quite the drive to get there . The manager on duty was rude and inconsiderate when discussing blue book value. We only bought the truck from them because it is limited to find elsewhere . But they didn’t even have floor Matt’s and when asked they dismissed all requests to help. Poor poor service More
by Julie
Employees Worked With
Manger was Joseph , salesperson Emelio
August 16, 2022
Very impressive dealership, friendly and kind. Made the buying process in these hard time easy. Would highly recommend them. From the moment you walk in you feel a good vibe. Made the buying process in these hard time easy. Would highly recommend them. From the moment you walk in you feel a good vibe. More
by 1dodgerfan1979
Employees Worked With
Richard
August 14, 2022
I traded in my car at AutoNation Chevrolet in Gilbert,AZ on June 20th. To complete this transaction the dealership owed me a check and a second key fob. These items were promised to be in my possession in 2 on June 20th. To complete this transaction the dealership owed me a check and a second key fob. These items were promised to be in my possession in 2-3 weeks. Time went on and I had no check and no key fob after 7+ weeks. July the 20th the salesman and the manager stopped returning my phone calls. I contacted AutoNation’s Headquarters in Fort Lauderdale, FL with my complaint of “Breach of Contract “.Headquarters must have contacted this dealership and told them to perform. As of August 10th I had my second key fob. August 11th I had my check in the mail. The issues have been resolved to my satisfaction, but it was a struggle which could have been avoided. I am a 73 year old recent widow, in a fragile state of mind and that was clear to both the salesman and the manager. I trusted their promise of 2-3 weeks to get the check and second key fob. When they stopped returning my phone calls , I got angry and took matters into my own hands. It was stress I didn’t need. More
by elsawpeterson
Employees Worked With
Scott Nelson, Eric Soto
August 12, 2022
Jacob was extremely helpful with getting me the right price and beautiful car to fit my budget. He worked late and came in on his day off to make it happen. Thank you Jacob at autonation chevy gilbert! price and beautiful car to fit my budget. He worked late and came in on his day off to make it happen. Thank you Jacob at autonation chevy gilbert! More
by Azjonna
Employees Worked With
Jacob and Ryan
August 11, 2022
We saw a Hybrid for sale online for a great price. We made an appt online to test drive it for June 11. We showed up, the rep wasn't working that day, and it was still in the shop getting inspected! C We made an appt online to test drive it for June 11. We showed up, the rep wasn't working that day, and it was still in the shop getting inspected! Chester, our new sales guy, was supposed to call us to give us updates. He didn't. So we went back in and worked with Hunter. Also terrible at call backs. Every time I call to talk to a Manager, the system hangs up on me. I forced them into a group text to update us on the car. Hunter was dismissive, combative, and doesn't know cars for crap. We FINALLY took possession July 23RD, and had yet never spoke not to a Manager, including the GM who I left 3++ messages for and emailed. If we could have found the same model somewhere else for this price, we would have run. More
by JennyG
Employees Worked With
Chester, Hunter, Jodi
