AutoNation Chevrolet Gilbert

Throughput the process there was communication which I greatly appreciated. I asked a lot of questions and they always got back to me in a prompt and friendly manner. They gave me the full Edmunds blue greatly appreciated. I asked a lot of questions and they always got back to me in a prompt and friendly manner. They gave me the full Edmunds blue book price for my vehicle, plus additional incentives which I appreciated. Great communication, friendly, attentive equals wonderful experience. More

The process to purchase a lease vehicle was not properly handled. Waited for 3 hours to get a good answer to how to purchase the vehicle. The problem is with the management staff and service or sales. Wante handled. Waited for 3 hours to get a good answer to how to purchase the vehicle. The problem is with the management staff and service or sales. Wanted me to pay for an inspection before I purchased the vehicle. It not a GM policy it was the dealership policy. I refused to pay the service fee. Better communication needed at this dealership. More

Always great customer care and service. Love dealing with them . Great overall service. I will always trust them Love dealing with them . Great overall service. I will always trust them More

I ordered a 2022 C8 convertible December 5th, 2020. The car was delivered on July 5th 2023. During those many months I would call Autonation to check my position in the que. I would ask for the Ge The car was delivered on July 5th 2023. During those many months I would call Autonation to check my position in the que. I would ask for the General Sales Manager Randy Jacobs. Ninety percent of the time the salesman answering the phone would say Randy was on the phone. He would take my information and promise a return call which never came. I found this to be very frustrating. In Februrary 2023 I was introduced to William Bonham who was professional and concise and prompt in answering any questions I might have about my purchase. Mr. Bonham was an excellent representative for Autonation. More

The service advisor provided excellent customer service. He was mindful of my time. He kept me informed of the progress of my vehicle. I was impressed, especially since I walked in without a scheduled appoi He was mindful of my time. He kept me informed of the progress of my vehicle. I was impressed, especially since I walked in without a scheduled appointment. As a result, I was able to take my road trip with a piece of mind. THANK YOU!! More

The service department has really stepped Up their game. I was taken in on time and had very little wait time. The gal who checked me in was super nice and helpful. A nice change! I was taken in on time and had very little wait time. The gal who checked me in was super nice and helpful. A nice change! More

I've visited this dealership twice in the past 3 weeks. The first time was due to an object in my tire causing a leak. Erik got me in immediately and took care of it. Totally last minute and without appoin The first time was due to an object in my tire causing a leak. Erik got me in immediately and took care of it. Totally last minute and without appointment. Second time was on 7/11. I had an oil change scheduled. During my appointment my service advisor Kiara informed me that I had a nail in a different tire. That was resolved same day. Both advisors were fantastic. They kept me informed throughout my visits. The work performed was perfect and their detailer made my car look like new More

Staff was courteous and my salesman was great. I was in and out faster than any other time I have purchased a vehicle. I was in and out faster than any other time I have purchased a vehicle. More

I left numerous texts and messages for my salesman, Humberto, but never got a call back. I would like a list of the aftermarket upgrades on the vehicle I purchased. Humberto, but never got a call back. I would like a list of the aftermarket upgrades on the vehicle I purchased. More

I came in to have a repair done on my Chevy Spark without an appointment. Chase, the attendant greeted me promptly and listened to me intently as I discussed my concerns with the vehicle performance. As th an appointment. Chase, the attendant greeted me promptly and listened to me intently as I discussed my concerns with the vehicle performance. As the cause was unknown, Chase got me onto the first shuttle back home and contacted me within a few hours of the cause. He was up front about repair cost and additional items of concern that could be addressed if desired. I was very happy with the service that was provided. More