AutoNation Chevrolet Gilbert

They moved my appointment twice and then when we finally showed up on the correct day at the correct time, they wanted me to leave my car with them for 3 days to check out a warranty issue. Also tried to t showed up on the correct day at the correct time, they wanted me to leave my car with them for 3 days to check out a warranty issue. Also tried to tell me it wasn’t under warranty anymore. I had to spend the afternoon on the phone with the dealer I purchased from to verify the warranty. They didn’t understand what the problem was as to why the other dealer was questioning it. I’ve dealt with this dealer many times and have never been treated so poorly before. Warranty issue is still unresolved because I can’t be without transportation for 3 days and they say they don’t provide a rental if the car is drivable. Well if they have my car, it is NOT drivable. More

Courteous fast service when I brought it in for its first service. I have been a customer for several years and have always been happy with the service from when I bought a car and had it serviced. This time service. I have been a customer for several years and have always been happy with the service from when I bought a car and had it serviced. This time y brought the car in after a long road trip and the car had bugs and road dirt on the outside and junk on the inside. The car was serviced promptly and it was immaculate in and out. More

Service tech was great, service advisor not so much. Didn’t communicate at all. I made an appt. For 10 am, dropped my truck off and was never told anything about them being behind and my truck might not Didn’t communicate at all. I made an appt. For 10 am, dropped my truck off and was never told anything about them being behind and my truck might not be looked at. Waited all day no call from anyone. I had to call several times to find out about my truck. Finally got ahold of are service advisor at 6:00 at night!! Only to find out that they had cars from last week that need to get done and my truck was not looked at! How Am I supposed to make arrangements for work at 6:00 at night! If I was told this when I first dropped it off I would have been able to make arrangements and not worry about my truck. The communication from that advisor is non existent. More

The dealership was very clean and very helpful with all my questions and concerns. I highly recommend them. my questions and concerns. I highly recommend them. More

Jennifer (service advisor) was awesome. Kept me informed and very helpful. I was very satisfied and even brought my daughter's car for service as well. This attention to detail and transp Kept me informed and very helpful. I was very satisfied and even brought my daughter's car for service as well. This attention to detail and transparency is very important to a widow like me. More

Service was quick and efficient. Staff was always ready to help. Eventhough there was a steady flow of customers, employees were always helpful. Staff was always ready to help. Eventhough there was a steady flow of customers, employees were always helpful. More

Remote start was not functioning upon delivery. Fixed after ten days. Otherwise price, sales experience and closing was fine. Fixed after ten days. Otherwise price, sales experience and closing was fine. More

My service advisor Chase Bellows went above and beyond taking care of emissions-check engine light issue. Diagnostic was run promptly, solution identified, luckily the part needed was in stock and close b taking care of emissions-check engine light issue. Diagnostic was run promptly, solution identified, luckily the part needed was in stock and close by. Had me In and Out in less than 4 hours. Considering the shortage of labor in todays world, services provided far exceeded expectations! More

Best experience with buying a car. There was no pressure, salesman was knowledgeable and provided fair and valuable advice. There was no pressure, salesman was knowledgeable and provided fair and valuable advice. More

It's a great dealership every time I go the treat me well and have great customer service and have great customer service More