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AutoNation Chevrolet Laurel

Laurel, MD

4.5
375 Reviews

500 Washington Blvd

Laurel, MD

20707

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Showing 375 reviews

August 23, 2023

I was fortunate to have a great advisor to work with, although I did have to ask for a discount after waiting hours just for their system to come back up. Once the system was finally up and running, the More

by palexana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
Aug 30, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (240) 339-3932.

August 23, 2023

My experience was nothing short than amazing! The sales representative Jose Carbrera was THE BEST! He was so professional, patient, knowledgeable, hospitable, and all together a great guy! He mad More

by Lonell W.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cabrera
Aug 30, 2023 -

AutoNation Chevrolet Laurel responded

Hi Lonell, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

Transparent and easy to work with. Proactive support throughout the car-buying journey. Top-notch customer service. More

by kevinshaw10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 24, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

They are always so friendly and courteous. They get the job done right. And I never had a issue ,but this last visit was disappointing. More

by margaritajaimez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Aug 19, 2023 -

AutoNation Chevrolet Laurel responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2023

salesman gave only a minimal overview of electric refueling...many unanswered questions. dealership gave me two keys. batteries in each seem to be very weak. finally, good news - financial More

by jerry_krauss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
eugene gomez, sales & jeff vought, financing
Aug 14, 2023 -

AutoNation Chevrolet Laurel responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Laurel. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

The service department was very nice, and were expedient and thorough on my vehicles service More

by kiatsu10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
Aug 11, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Happy and satisfied! We love how the sale person helps us and answer all are questions about the truck and financial More

by Jorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gomez
Aug 09, 2023 -

AutoNation Chevrolet Laurel responded

Hi Jorge, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Laurel! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Great customer service and good attitude for all employees .Really happy with the service that we received More

by Franktorres2431
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Butcher
Aug 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 04, 2023

I have been purchasing from this same dealer for about 40 years and will continue to do so. My family also buys from them More

by ttlpck12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Edmunds, Jake from finance and Keith the sales manager
Aug 08, 2023 -

AutoNation Chevrolet Laurel responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 03, 2023

Thank you Jose. Great job in getting my vehicle serviced. It could not have been done without you and Oscar. More

by doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and management
Aug 08, 2023 -

AutoNation Chevrolet Laurel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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