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AutoNation Chevrolet North

Denver, CO

4.1
600 Reviews

7320 N Broadway

Denver, CO

80221

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Showing 600 reviews

July 02, 2024

Gabriel and David were great! I purchased my Trax remotely and everything went as planned. More

by terilburns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Gabriel
Jul 03, 2024 -

AutoNation Chevrolet North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 23, 2024

Sale reps are amazing. Service dept is awful. Lacks communication and extremely expensive. $750 brakes? More

by Hdosal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Jun 24, 2024 -

AutoNation Chevrolet North responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (303) 578-6096 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2024

The service department was thorough and communicated in a way I could understand and they fix my problems More

by rhbell9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben herrera
Jun 20, 2024 -

AutoNation Chevrolet North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 17, 2024

I brought my car in here for a simple oil change. I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even fig More

by M Fay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jun 18, 2024 -

AutoNation Chevrolet North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6096 to discuss what we can do to help.

Jun 18, 2024 -

M Fay responded

I have called, but can not get through to the GM or his voicemail. The phone system is not helpful. I spoke to finance, she transferred me, but again, didn't get the the GM's voicemail. I've repeatedly tried to call the service manager, and left two VM's. I'm willing to bring it back, and am trying to confirm my appointment for 11am this Saturday. I also need to know that someone qualified will be there so I don't waste more time on my weekend.

June 15, 2024

Tristan in service department was prompt and knowledgeable and very friendly.. He answered every question. More

by Hickeypookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
Jun 19, 2024 -

AutoNation Chevrolet North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Gio was very helpful and provided options for me to choose from. Service was done in an appropriate amount of time. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
Jun 11, 2024 -

AutoNation Chevrolet North responded

Hi Daniel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 02, 2024

Worst experience ever. Horrible at communication. Said they would fix certain things. Didn’t follow through. The car stopped working 6 days after having it. Made me feel li More

by bravado_stag_0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ben, Ezekiel
Jun 04, 2024 -

AutoNation Chevrolet North responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6096 to discuss what we can do to help.

May 31, 2024

I called to schedule a 10k mile oil change on my 2023 Chevy Trailblazer. I was able to get an appointment for the very next day. Every one at Autonation was pleasant and answered all of my concerns. I wi More

by COLLEENMATTIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco,Chris
Jun 05, 2024 -

AutoNation Chevrolet North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2024

Service Dept lacks giving accurate information and will not respond to inquiries about where they are with the repair. Was told a couple of days only to find out they it was going to be 4-5 days before the More

by ksergo101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher B
May 30, 2024 -

AutoNation Chevrolet North responded

Hi, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6096 to discuss what we can do to help.

May 24, 2024

They got me in and out and took care of everything I need! Their service guys are great! Awesome customer service. More

by Roybalam80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
May 27, 2024 -

AutoNation Chevrolet North responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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