I have owned my 2008 Pontiac G6 GT Convertible for three years and I love it. In March 2020, the Tonneau cover - the cover that covers the hole between the head rests and the trunk - blew off. Didn't realize it and the part was forever lost on the side of I4. In any event, the top still mostly worked. As it happened I didn't quite understand the importance of this cover, namely it guided the swing out arms that cover the sides. On one particular occasion when operating the top I did not pay careful attention to the operation of these swingarms and they got stuck in the wrong position. And caused a severe malfunction of the top including a horrible dent in the roof which was mostly flattened by a local dent and scratch place for a $30.00 tip. Eventually, the top became unusable. As it happens, the car has not been in GM's spare parts system for something like five years so I was out of gas having a dealer directly fix it. About six months later an Ebay watch turned up an acceptable condition Tonneau cover assembly (all parts cover, arms, hydraulics, etc) for only $455.00. Pulled off a low mileage donor car. I pulled the trigger before I had a place to install it. I had tried pretty diligently previously to repair this and there was no shop in town who remotely instilled any confidence. There are a number of specialty shops in Tampa/Clearwater and believe me I spoke with half of them at least. I took it into another GM dealership (unnamed) who even said their last convertible repair ended in litigation!
At wits end, I just drove into AutoNatiton Chevrolet and talked to Michelangelo (Mike #3) Mazzo's next door neighbor in the queue about my particular issue. Mike overheard the conversation when he was on the phone and mentioned "Oh sure, easy peasy..." After he finished the call he stated yeah they'd done at least three in the last three months but it was gonna cost me :). Just so you know I know it was gonna cost me .... I own the car and love the car and I'll get to cost. So... We talk and he said it would be straight time $160.00 an hour. Not a problem. Probably take 6 hours. Not a problem. I dropped the car off on a Tuesday and signed the contract - don't call me if repairs exceed $1,200.00. ... I talk to him Wednesday afternoon and he said, yep, she's almost done just needs some buttoning up. I get in Thursday morning at 0800. I see my car idleing in the parking lot on the side. Obvisously all buttoned up. It's 48 degrees outside unusually cold for Florida on this particular day. I go in talk to Mike. "What's the damage Mike?" .... $999.00! I gave $5.00 to their cancer charity $1004.00 for the repair and $494.00 for the part. I have exercised my top pretty much daily since. I have a new found confidence in my G6 knowing that if there is a problem, I know there is a professional, courteous, and competent place I can take it to. I am incredibly grateful to Mike and his Mechanics ( :) ) who did such an outstanding job!