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AutoNation Chevrolet West Austin

Austin, TX

4.7
571 Reviews
AutoNation Chevrolet West Austin is one of the largest Chevrolet dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Chevrolet cars, trucks, and SUVs. Located in Austin and only a few minutes north of Downtown, AutoNation Chevrolet West Austin is your local destination for all things Chevrolet. Check out our website or visit our Austin showroom in person to find your perfect new or used Chevrolet today!
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11400 Research Boulevard

Austin, TX

78759

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Showing 571 reviews

March 27, 2023

This is the dealer where I have bought my last three cars. They have done an excellent job servicing my vehicles. More

by Dean
Recommend Dealer
Yes
Employees Worked With
Jaden Selucky.
Mar 29, 2023 -

AutoNation Chevrolet West Austin responded

Hi Dean, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Had a wonderful experience working with Jesse and the team at Auto Nation. He was helpful attentive and pretty responsive and highly cooperative towards getting us into exactly what we wanted. Glad we h More

by Sonia H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Soto
Mar 29, 2023 -

AutoNation Chevrolet West Austin responded

Hi Sonia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2023

Jaden in their service department has always taken care of my family, whether a recall or regular service he truly understands what it means to go above and beyond, proof that it is the people that make th More

by Brandonjones
Recommend Dealer
Yes
Employees Worked With
Jaden
Mar 25, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 21, 2023

We have bought several cars from Auto Nation and have always been very pleased . They are friendly and helpful. The service department does a great job on the maintenance . All and all a very pleasant More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brumley and Joshua Sword
Mar 24, 2023 -

AutoNation Chevrolet West Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

They were really helpful and went above and beyond my expectations. They listened and delivered. More

by Redone2211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Brumley
Mar 23, 2023 -

AutoNation Chevrolet West Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Jesus Gomez Villegas was an awesome sales person. He did everything he could to get me into the vehicle I wanted. Jesus was not pushy. He let the vehicle sell itself instead of being a salesman tryin More

by Ramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Gomez Villegas
Mar 20, 2023 -

AutoNation Chevrolet West Austin responded

Hi Ramos, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Chevrolet West Austin and we hope to be of service again in the future.

March 17, 2023

Great team from service to General Manager. I would definitely recommend these guys if you are in the market for a vehicle. More

by cory.milam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Tim, Jeremy
Mar 20, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Dealer is reasonably close to my home and the people at the dealership have been great to work with. More

by zwatts1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Baldauf
Mar 20, 2023 -

AutoNation Chevrolet West Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Service department was helpful and fast. Jayden was knowledgeable, not pushy with up sales, and very personable. More

by james_n73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden
Mar 20, 2023 -

AutoNation Chevrolet West Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 16, 2023

Worst experience I've ever had to deal with, with any dealership related to the Service department. Service department is severely mis-managed and understaffed. Was told my vehicle's issues would be diag More

by Reid Rohde
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaden, Dan Lewis (general manager), and their service manager
Mar 20, 2023 -

AutoNation Chevrolet West Austin responded

Hi Reid, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Austin take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 309-0028 -- we hope to hear from you soon.

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