AutoNation Chrysler Dodge Jeep Ram Katy

My sales consultant Kutiaba Marshan made my buying experience straight and smooth… I hit him with some obstacles and he was able to make things work .. I’ll buy again from Kutiaba .. experience straight and smooth… I hit him with some obstacles and he was able to make things work .. I’ll buy again from Kutiaba .. More

Last trip to this dealership. I asked for a couple of issues to be checked under warranty, an oil change with multi-point vehicle inspection and a state inspection. I had a coupon I asked for a couple of issues to be checked under warranty, an oil change with multi-point vehicle inspection and a state inspection. I had a coupon mailed to me by Mopar stating Synthetic oil change(5 qts) and the multi point inspection for $59.95. They found no issues with what I asked to be checked, which is ok. They did not perform the state inspection, so now I get to make another trip somewhere else to have this performed. My wife picked up the vehicle and when she handed me the receipt the oil change/multi point inspection was charged at $119.07 plus $24.95 to rotate my tires. Service writer told wife he put a 10% discount on oil change and multi point inspection. Original service writer promised he'd be in touch with me on Thursday (I dropped the vehicle off on a Monday). Friday I called to check status (getting hold of someone there was another experience). Writer was off but the man I spoke with said he'd check and get back with me. He did, told me the vehicle was ready. Why does dealership not honor coupon sent to me by Mopar? Terrible communication from writer. I spent over 2 hours trying to get to talk to anyone in service dept. Very disappointing. I'll drive an extra 10-12 miles to a different Chrysler dealership in the future. When vehicle was parked waiting for pickup, whoever put it there run the rear bumper up on a curb. Wife said she could hear scraping as she pulled away. I haven't had the chance to cralw down there to inspect. Being handicapped that is difficult for me. More

Very efficient and friendly staff. The work on my vehicle was performed in a quick and thorough manner. I will be using their services anytime needed in the future. The work on my vehicle was performed in a quick and thorough manner. I will be using their services anytime needed in the future. More

Kathy helped us every step of the way without being too pushy and listening to our needs. Once we decided on a vehicle, they made the process very smooth and easy. I would highly recommend AutoNation and pushy and listening to our needs. Once we decided on a vehicle, they made the process very smooth and easy. I would highly recommend AutoNation and will keep them in mind for our next vehicle!!! More

Do to the remodeling that's fine, you have outstanding personnel from service to the mechanics lead the way Diego Morales and victor personnel from service to the mechanics lead the way Diego Morales and victor More

I always go to a jeep dealer to service my jeep. I try my best to keep it warranty, I try my best to keep it warranty, More

Annual State Inspection. Jennifer got my Jeep processed in the estimated time. She kept me informed on state of progress, Answered all my questions. She did an outstand Jennifer got my Jeep processed in the estimated time. She kept me informed on state of progress, Answered all my questions. She did an outstanding job. More

My experience was great took my Jeep in for tire rotation and oil change. Dropped off around 10am and Jeep was ready for pickup by 2pm. By Service Advisor Korey was great as well. and oil change. Dropped off around 10am and Jeep was ready for pickup by 2pm. By Service Advisor Korey was great as well. More

Excellent ,perfect, good, gentle, good attention from the staff , responsable, a service perfect, great thank staff , responsable, a service perfect, great thank More