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AutoNation Chrysler Dodge Jeep Ram Katy
Katy, TX
1,210 Reviews
AutoNation Chrysler Dodge Jeep Ram Katy is the best place for all things CDJR in the Greater Houston area, and is one of the largest CDJR dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Mason Creek Dr, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new CDJR cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,210 reviews
December 22, 2022
The Service department is trash. I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars I brought my car to their services due to a simple driving belt replacement. Since I bought the warranty I thought I'll be able to save a few dollars and go. I called my warranty and they told me to take it to the dealership since my deductible was low. Brought my car to the service and before I was able to advise my issue, A guy named Delgado asked me why didn't I take it to Volvo? I told him that I got the car from you guys and my warranty advised me to bring it to you. Well, bad idea, they hold my car for 4 days just to tell me they can't do a because of a special tool they need. What is so special to fix a serpentine belt??? So I end up fixing it myself without it and you guessed it, I'm canceling my warranty ASAP! More
by sgoodboy45
Employees Worked With
Delgado
December 21, 2022
The service department is horrible, they are impossible to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect s to reach by phone. A 3 day repair is taking 10 days thus far. I understand supply chain issues but it like they don't care how their actions effect someone.. More
by moby52
Employees Worked With
Diego
December 20, 2022
Second time to use dealership for routine service on my vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the serv vehicle. Both times vehicle was delivered on time as indicated by service rep. The most recent time the vehicle was delivered washed after the service. Nicely done! Keep up the strong service! More
by Crig
Employees Worked With
Diego
December 16, 2022
Took in for service light. Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new norm Told it would be 4 to 5 days to look at. Kept in touch with me over texts. Light is off , jeep running fine. Did a good job, welcome to the new normal .. nothing fast anymore. More
by Kevinv
Employees Worked With
Derrick
