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AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,326 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,326 reviews
July 30, 2021
First experience with Service at the Dealership and I was very happy. The moment I arrived everyone was very nice and I received my vehicle back with everything done as asked.. No issues! very happy. The moment I arrived everyone was very nice and I received my vehicle back with everything done as asked.. No issues! More
by JDBRYANTAZ
Employees Worked With
Thomas
July 29, 2021
I was very pleased with the service I received today. Although ever where there is shortage of staff and most likely at this dealership I was in and out. Carl was customer oriented. Although ever where there is shortage of staff and most likely at this dealership I was in and out. Carl was customer oriented. More
by Alyce
Employees Worked With
Carl Ross
July 29, 2021
They have lied to me about financial things and vehicle was not inspected have paperwork showing they're lying I have not enjoyed this experience was not inspected have paperwork showing they're lying I have not enjoyed this experience More
by chrisramos2918
Employees Worked With
Bo, and Johnathan
July 29, 2021
3 hour wait to get my oil changed !!Even with an 3 hour wait to get my oil changed !! Even with an appointment! Unacceptable Will not return to this dealership. My contact person was the only b 3 hour wait to get my oil changed !! Even with an appointment! Unacceptable Will not return to this dealership. My contact person was the only bright spot of my dealings More
by Cpete105
Employees Worked With
Tim
July 28, 2021
All the service requests were completed but the lack of communication with the service advisor really put me off. The totally automated phone system did not allow for any human contact and eventually just communication with the service advisor really put me off. The totally automated phone system did not allow for any human contact and eventually just hung up. Repeated voice messages went unheeded. Twice, I called the parts department and the sales department and ask them to transfer me to my service advisor. Crickets… More
by Msmithrepairs
Employees Worked With
Maureen Working
July 28, 2021
Took my vehicle in for follow up on a vehicle Recall. Was advised it would take a couple of hours, I called the dealership after 5 hours to find out if my vehicle was completed. Was told it was ready. Initia advised it would take a couple of hours, I called the dealership after 5 hours to find out if my vehicle was completed. Was told it was ready. Initially I was going to wait for my vehicle but decided I didn’t want to spend my day off sitting at the dealership so I Uber home. Just would be nice to get an initial ETA when you drop you vehicle off. Not all people have a second vehicle or can afford to go home. More
by CMB
Employees Worked With
Nicholas Thomas
July 28, 2021
Thank you again Autonation for serving my 2016 Fiat 500.They help me with the factor recall on my car. Murruren Working was a Great help though! Robert Vogel 500.They help me with the factor recall on my car. Murruren Working was a Great help though! Robert Vogel More
by Roblvogel52
Employees Worked With
Maurreen Working
July 28, 2021
I worked with Eddie and he was absolutely amazing. He was very polite, patient, respectful and accommodating. I'm glad I had the pleasure to have his assistance in getting my new Rebel!! very polite, patient, respectful and accommodating. I'm glad I had the pleasure to have his assistance in getting my new Rebel!! More
by jamesjmk3
Employees Worked With
Eddie
July 27, 2021
My air conditioning was not working and brought my challenger into see whats going on and was hoping for good news since i had a warranty cause air conditioning can be expensive but anyway carl ross t challenger into see whats going on and was hoping for good news since i had a warranty cause air conditioning can be expensive but anyway carl ross took care of me was very professional and took the time to show me what my warranty would cover if those things came up well lets just say once i picked up my car it was all covered and my ac works perfect and it wasnt very long i was without my car considering there were other cars everywhere needing service but carl ross made me feel like he cared about my car and my issues and everything worked out perfectly in a timely matter also More
by Weed_timothy
Employees Worked With
Carl ross
July 27, 2021
2 weeks of having my car and no resolution. I had to call to get updates since no one bothered to call me. Just received the multi-point inspection and told that a transfer case would be needed and on call to get updates since no one bothered to call me. Just received the multi-point inspection and told that a transfer case would be needed and on the report it shows it's good. First is was wiring, then transmission, back to wiring, PCM (that was just reprogrammed and flasshed by them), back to wiring then an transfer case. I really feel that it was too complicated and didn't want to deal with it. More
by hbmotogirl
Employees Worked With
nicholas
