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AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,331 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,331 reviews
September 11, 2022
We have had multiple vehicles taken to this dealer for warranty service. VERY FRUSTRATING… to make an appointment, we have always had to drive to the dealership, as over the course of 4 years, they NE warranty service. VERY FRUSTRATING… to make an appointment, we have always had to drive to the dealership, as over the course of 4 years, they NEVER ANSWER THE PHONE except at main switchboard where we have been able to leave messages that NEVER get returned. As for updates on the service, we have (though a rarity) received updates in the first day of service, but if it goes longer than that the only way to get an update has been to drive to the dealership. In the most current service, we need a part for our windshield washer reservoir on our vehicle with only 6,600 miles on it (under warranty). Since the vehicle is drivable, we have the vehicle but wit a non-functioning windshield washer. BUT, the ONLY update on parts arrival was after a week when I drove to the dealership for an update. It is now approaching a month and still no call to say part arrived or to provide a status. Incredibly frustrating on so many levels. There will soon be opportunity to invoke lemon law on the vehicle… just too bad there was no such thing for the dealership itself. This may or may not be representative of the experience of others, but does represent personal experiences…now and in past personal experiences with the dealership. More
by Arizona_Guy
Employees Worked With
Unsure (as first one quit after checking in vehicle)
September 11, 2022
Admittedly I was unsure of what type of vehicle I wanted and I had certain needs for the vehicle they were very helpful not a lot of pressure willing to answer questions the vehicle itself tremendous wanted and I had certain needs for the vehicle they were very helpful not a lot of pressure willing to answer questions the vehicle itself tremendous especially for what I needed it for you were very nice very helpful and gave me enough space to make the decision myself the process was easy and the people were nice and I will definitely return when it’s time to purchase another vehicle More
by 4kids4daddy
Employees Worked With
Ali and Elliot
September 10, 2022
I'm in sales and was blown away on how kind and "relaxed" the sales staff was. Very professional and great company culture. Jerry was great and typically don't have time to do reviews but in this case incred the sales staff was. Very professional and great company culture. Jerry was great and typically don't have time to do reviews but in this case incredible experience and was treated like a King More
by BJP0202
Employees Worked With
Zack, Jerry
September 10, 2022
Best car buying experience we ever had! Friendly courteous service! Marcus and Shelby went above and beyond to take care of us! Would absolutely buy my next vehicle! Thanks again for all yo Friendly courteous service! Marcus and Shelby went above and beyond to take care of us! Would absolutely buy my next vehicle! Thanks again for all you did for us! More
by John Welton
Employees Worked With
Marcus Montegu and Shelby Bass
September 08, 2022
Under New Leadership New Service Advisors This Service Department is going to Set new Records and The way they are Treating Customer Wonderful Give them a Shot !!! Department is going to Set new Records and The way they are Treating Customer Wonderful Give them a Shot !!! More
by melissacordova76
Employees Worked With
All of Them
September 06, 2022
The service advisors are why I keep coming back. Maxwell D. assisted with my most recent service appointment and even though their scheduling system was wonky the day I came in he handled everything Maxwell D. assisted with my most recent service appointment and even though their scheduling system was wonky the day I came in he handled everything with no issues and I appreciated being kept in the loop. System issues happen anywhere you go but it's how he handled it that made the experience great. More
by Janelleg
Employees Worked With
Maxwell Dalrymple
