AutoNation Chrysler Dodge Jeep Ram North Phoenix

I had a great experience. Naomi was great and met my needs. Shouldn’t have a minimum for words Naomi was great and met my needs. Shouldn’t have a minimum for words More

Was treated very rudely and disrepectfully in the service department by Nicholas who should not be interacting with customers. His approach is to bully which caused me anxiety about bringing my car to the d department by Nicholas who should not be interacting with customers. His approach is to bully which caused me anxiety about bringing my car to the dealership in the future. I was happy with the service that was completed on my car, just not the interaction with someone who I should have trust when you are having issues with your car. More

We felt like once the real was made we were forgotten about. The finance process took way to long and it was weird the finance guy had to walk back snd forth instead of us in his office . Did not like th about. The finance process took way to long and it was weird the finance guy had to walk back snd forth instead of us in his office . Did not like that anyone could listen to us. They gave no business cards snd when we called back the next day it took 3 days and a lot of voice messages and text to get a response. More

Everything went smooth and great. I will recommend it to anyone who needs a car. I will recommend it to anyone who needs a car. More

Went in for my first oil change and tire rotation. Everyone I encountered, especially Nicholas, was friendly and professional. I waited for the car and it took 30 minutes longer than I was told when i Everyone I encountered, especially Nicholas, was friendly and professional. I waited for the car and it took 30 minutes longer than I was told when i made the appointment, but aside from that I had a very positive experience. More

Took my jeep to get work done. Service was amazing. Kept me in detail what was going on with my vehicle and the repair it needed to take care of the problem. The Service manager K Service was amazing. Kept me in detail what was going on with my vehicle and the repair it needed to take care of the problem. The Service manager Kyle was awesome and great to see a manager that care about its customers. Would recommend to anyone to bring there vehicle in this service department More

Great dealership great people working there are salesman was quick to do everything that needed to be done would highly recommend AutoNation was quick to do everything that needed to be done would highly recommend AutoNation More

Clean was very well taken care of. The service was great. All in a timely manner The service was great. All in a timely manner More

I went to get my 2nd oil change that was included with my maintenance plan I paid for when I bought the truck. I literally sat for 3 hours. All they did was changed my oil and rotated my tires and it took t maintenance plan I paid for when I bought the truck. I literally sat for 3 hours. All they did was changed my oil and rotated my tires and it took them 3 hours. After that the guy came up and said I don’t have a warranty or anything and they don’t have record of my first oil change I got a few months prior. Just an over all waste of my time and poor experience. They didn’t prioritize me because I wasn’t spending money that day and it was included in something I already paid for. I can change my truck oil in less then an hour no problem. The only reason I went there was because it’s part of the plan I paid for. Hopefully next time they are more efficient with peoples time. More

Roman and team are fantastic at making the buyer process smooth and comfortable. Great dealership and fantastic customer service all around! smooth and comfortable. Great dealership and fantastic customer service all around! More