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AutoNation Chrysler Dodge Jeep Ram North Phoenix
Phoenix, AZ
1,326 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,326 reviews
March 31, 2022
came in for an oil change, they were friendly upon arrival, did not try to upsell me when it was completed, the lobby was clean but the tv was off so it was a dull long wait, we went to the show room arrival, did not try to upsell me when it was completed, the lobby was clean but the tv was off so it was a dull long wait, we went to the show room to kill time but they lacked cars inside to look at, all in all it was an alright experience More
by yeehaw30
Employees Worked With
carl
March 31, 2022
Ahmed was great. Had a special need and Ahmed was willing and able to accommodate it. Nice not to hear no when you ask for something. Had a special need and Ahmed was willing and able to accommodate it. Nice not to hear no when you ask for something. More
by Stan.springsteen
Employees Worked With
Ahmed
March 31, 2022
Perfect again. I appreciate these folks. They are kind and prompt with my company vehicles. Always provide me with concerns and advice for the next service and alwa I appreciate these folks. They are kind and prompt with my company vehicles. Always provide me with concerns and advice for the next service and always look into every need I have when explaining the issues Im having with the vehicles. More
by wahlborgelectriccompany
Employees Worked With
Izzi
March 31, 2022
These guys stepped up and fixed all the concerns I had with my truck. They even went further and flashed a new brake controller I installed into my truck so it would display properly on my instrument pane with my truck. They even went further and flashed a new brake controller I installed into my truck so it would display properly on my instrument panel. Top notch. More
by michealelrod
Employees Worked With
Jon Jucius
March 31, 2022
I waited on AutoNation one way or another the past month to address issues with my new purchase. I purchased the truck from AutoNation Dodge with the check engine light on and a faulty screen. They agreed t to address issues with my new purchase. I purchased the truck from AutoNation Dodge with the check engine light on and a faulty screen. They agreed to cover the check engine light, but at the time of sale I was not aware of the screen and only brought it to the dealerships attention the Following day, well within my return time on the truck. The gentleman the night before who sold me the warranty package was explicitly clear on the fact that it covered everything, bumper to bumper on my vehicle. I didn't want the warranty package at first and remember having this exact conversation with him as it was one of the key factors in my decision to purchase it. Even though I brought it to their attention and they had told me about the warranty package I figured they would get it fixed. From what I can tell from your AutoNation Ford location, which has been incredibly hard to get in contact with as no one picks up the phone and I was only able to get a call back after calling corporate by mistake, was that the warranty does not cover my screen nor the check engine. I know that the check engine light should still be covered under the we owe but I can't believe I was mislead to put it mildly into getting the warranty. They straight up lied. I run a business, I bought vehicles for family members, I anticipate buying any more vehicles. I liked my experience with Max my salesperson. This however has been an absolute nightmare not worth my time or money. I am respectful, honest, and understanding, and I also have no problem taking my business elsewhere or leaving this review, which ironically AutoNation keeps asking for via email. I am sorry to have purchased my vehicle from them and would not recommend. They have not apologized for misleading me, nor attempted to resolve my issues. Jesse one of their sales managers has never called me back. More
by ballperegrine
Employees Worked With
Jesse, Max
March 29, 2022
My auto technician Amahd was very helpful he took care of my vehicle needs and was responsive to my inquires great customer service and I will be taking my vehicle back to this location again if I should nee my vehicle needs and was responsive to my inquires great customer service and I will be taking my vehicle back to this location again if I should need too in the future. More
by eornelas02
Employees Worked With
Amahd
