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AutoNation Chrysler Dodge Jeep Ram North Phoenix

Phoenix, AZ

Overview
Reviews
Vehicles
4.3
1,330 Reviews
If you're shopping for a new or used vehicle in Phoenix, be sure to visit AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. Located just off of the 17 near Bell Road, our showroom is easy to find, too. So whether you're trading-in for a new car, truck, or SUV, or are looking for a quality used vehicle, we are sure to have something here for you!
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16406 N 26th Ave

Phoenix, AZ

85023

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Showing 1,330 reviews

March 16, 2022

Excellent service, work was done quickly. I’ve had all my service done here and will continue. More

by Azparrothead55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Atroon
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Mar 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 16, 2022

The service provided was excellent. The service rep was friendly and professional in all aspects. The service was also timely and efficient. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
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Mar 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Terry, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2022

Carl was professional, shared my concern of my vehicle issue, and accurately managed my expectations - which he met and exceeded! More

by Bvergin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
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Mar 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carl here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2022

Courtesy Friendly and cares about the customer. Service work is done in a timely matter. Costly More

by Rea Rea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Ross
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Mar 20, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Rea, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 15, 2022

Great service advisor (Izzy). Delivered my car to me back on time and with everything fixed. No hassle. More

by Bahjat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Izzy - Service advisor
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Mar 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 14, 2022

I like the service, they treated me nicely. I which you had snacks on your waiting area. Also I have a different tires on my truck that are rated for higher PSI 50psi instead of 36psi so I noti More

by Betty123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the three people that I deal with were very nice
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Mar 19, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 13, 2022

Very clean service center. Employees are always professional and welcoming. Any concerns I’ve had are always looked into. More

by eddystone15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 11, 2022

I have never been disappointed by my visits to AutoNation. Whether it is for an oil change or a repair they deliver top quality service. The staff actually spends the time to listen to and address More

by Shar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl, Lori
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Mar 13, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi Shar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 11, 2022

Bryan made our car buying experience very pleasant. His knowledge about the vehicle made my decision process easy. I would definitely recommend him to anyone looking to buy a new vehicle! More

by dfhentmfginc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
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Mar 14, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 10, 2022

I received a link for mobile check in which I did. However, upon arrival there was no sign for customer parking and no kiosk for dropping keys. The guy we asked knew nothing about it. I did this becau More

by AZGuyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Thomas
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Mar 11, 2022 -

AutoNation Chrysler Dodge Jeep Ram North Phoenix responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2825 -- we hope to hear from you soon.

Mar 11, 2022 -

AZGuyam responded

I'm attempting to contact the General Manager. When calling this number, I get sent into an infinite loop of recording. There is so much wrong about your dealership! If the GM really wanted to speak with me, he/she would give me a direct number. This is ridiculous. No matter what selection I make, I get someone's voice mail, 0 sends me right back to the infinite loop.

Mar 11, 2022 -

AZGuyam responded

I was able to get through to someone in new car sales who took a messsge for the General Manager. He called me back and I shared my terrible experience with him. He was very empathetic and said that the new Service Director may be reaching out as well. Indeed he did and I gave him my firsthand account of my experience. Both individuals assured me that my experience will be better next time.

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