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AutoNation Chrysler Dodge Jeep Ram North Richland Hills

Fort Worth, TX

4.2
971 Reviews

7740 NE Loop 820

Fort Worth, TX

76180

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Showing 971 reviews

February 21, 2023

AJ was responsive and helpful with getting my car in the shop and done within a reasonable timeframe. The only item I would recommend is that I am still waiting for additional information. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 24, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Alex, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

I had a great experience and service, while visiting the dealership. Highly recommend to anyone. More

by cesarmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Feb 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 17, 2023

Issue buying car. Issue on warranty. Issue oil change done. Had apt. Had to wait. Took 2 hours. Employee spun my tires taking car back. Moved seat and steering wheel. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Feb 21, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Dan, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-4981 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 16, 2023

Great customer service. .but took over a week to diagnose a battery problem. A a More

by Pat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa alvarado
Feb 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Pat, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 16, 2023

The dealership and staff are nice, however I made an appointment showed up 15 min early for a. Oil change and waited in the completion for over 2 hours. Not sure why I made an appointment if it was goin More

by Jvinney82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truse Williams
Feb 20, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-4981 to discuss what we can do to help.

February 15, 2023

Awesome service very profesional and provide quick attention for what you’re looking for to buy More

by Pmartinez777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Alberto
Feb 15, 2023 -

Pmartinez777 responded

I would like to thank David and Alberto that worked with me in my Ford Fusion purchase, very profesional and lot of courtesy and very attentive, they are very profesional doing business with you, I’m very glad that I picked a good car dealer to do my pues have finally.

February 13, 2023

Adam Stevens has done a wonderful job selling me a car, but the finance guy in charge of my account is horrible. He promised sertain things to be done and had not followed through with any of it. Still wai More

by Kerry.gallego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Stevend (wonderful) finance guy (unknown name) is horrible.
Feb 17, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi Kerry, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-4981 -- we hope to hear from you soon.

February 13, 2023

Everything went smooth and they were very helpful with everything . It took a little longer then usual but bedside that customer service was great. More

by cnr0731
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Feb 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

The staff are friendly, our sales person helped us tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. More

by Chaz_wendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Jackson
Feb 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Wendy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2023

I've purchased my second vehicle from AutoNation and it's always a pleasant buying experience at this dealership. I will continue to do business with them in the future. More

by JayH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate Kim
Feb 13, 2023 -

AutoNation Chrysler Dodge Jeep Ram North Richland Hills responded

Hello Jay, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM North Richland Hills. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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