AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Fort Worth, TX
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AJ was responsive and helpful with getting my car in the shop and done within a reasonable timeframe. The only item I would recommend is that I am still waiting for additional information. shop and done within a reasonable timeframe. The only item I would recommend is that I am still waiting for additional information. More
Issue buying car. Issue on warranty. Issue oil change done. Had apt. Had to wait. Took 2 hours. Employee spun my tires taking car back. Moved seat and steering wheel. Issue on warranty. Issue oil change done. Had apt. Had to wait. Took 2 hours. Employee spun my tires taking car back. Moved seat and steering wheel. Opened my trunk for some reason. Had prints all over car. Put hood pins on upside down. Didn’t wipe oil that spilled changing oil filer. Had oil in my garage floor. Had to clean up 3 times. Employee spilled oil on ignition coils. Every time at this dealer. Always a issue. Nobody to greet u as u pull up into service line. No organization. Nobody seems to know what is going on in service. So many things done wrong on my oil change. More
The dealership and staff are nice, however I made an appointment showed up 15 min early for a. Oil change and waited in the completion for over 2 hours. Not sure why I made an appointment if it was goin appointment showed up 15 min early for a. Oil change and waited in the completion for over 2 hours. Not sure why I made an appointment if it was going to take that long. More
Adam Stevens has done a wonderful job selling me a car, but the finance guy in charge of my account is horrible. He promised sertain things to be done and had not followed through with any of it. Still wai but the finance guy in charge of my account is horrible. He promised sertain things to be done and had not followed through with any of it. Still waiting for over a week now to sign the papers fir my car. More
Everything went smooth and they were very helpful with everything . It took a little longer then usual but bedside that customer service was great. everything . It took a little longer then usual but bedside that customer service was great. More
The staff are friendly, our sales person helped us tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. More
I've purchased my second vehicle from AutoNation and it's always a pleasant buying experience at this dealership. I will continue to do business with them in the future. always a pleasant buying experience at this dealership. I will continue to do business with them in the future. More