AutoNation Chrysler Dodge Jeep Ram North Richland Hills

The staff are friendly, our sales person helped us tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. tremendously with our buying process, respectful, professional and understand the needs of customers overall great buying experience. More

I've purchased my second vehicle from AutoNation and it's always a pleasant buying experience at this dealership. I will continue to do business with them in the future. always a pleasant buying experience at this dealership. I will continue to do business with them in the future. More

Very helpful and in a timely manner my jeep was taken care of with no issues. care of with no issues. More

Everyone here is very friendly and great to work with. Thank to Kevin and Gonzo for helping me with my Charger. Great dealership!! Saved me thousands! Thank to Kevin and Gonzo for helping me with my Charger. Great dealership!! Saved me thousands! More

I was told by service manager that if I got my vehicle in that day they could diagnose a check engine light that day or the following. Upon arrival, manager told me he didn’t know who I spoke too but it will that day they could diagnose a check engine light that day or the following. Upon arrival, manager told me he didn’t know who I spoke too but it will be a minimum 5 days (vehicle must remain) before they could take a look. When he questioned who I talked too, I did not know so I called the same number on my call log. Best part was that his specific phone rang. The icing on the cake was this was Wednesday (2/1/23) first day of ice storm and he was the only manager on site. I found someone to meet me up there driving on iced roads for nothing. On average, I buy a vehicle once a year for my business and will never go to this dealership again even if they are the closest to my business. More

Service was fine. However, dealership requires you to drop off your vehicle for an inordinate amount of time before even assessing issues with the vehicle. They asked However, dealership requires you to drop off your vehicle for an inordinate amount of time before even assessing issues with the vehicle. They asked me to leave my truck for 5-7 business days when they were not going to look at my truck during that time. I am not sure why, they can't just tell me when they are ready to look at my truck and I will bring it up there? Keylan was fine to work with and had no issues with the work done. The overall business model needs to be reviewed. More

Amazing customer service! They always take care of me. Fast appointments, and turn around to get it back They always take care of me. Fast appointments, and turn around to get it back More

Anthony is always easy to deal with, and is knowledgeable about what work needs to be done about what work needs to be done More

Check in was easy, service adviser was impossible to get a hold of, mechanical work was great a hold of, mechanical work was great More

They could not have been more accommodating. Knowledgeable and helpful and fair on price. The sales managers, finance and salesman Greg were all professional and straightforward. Knowledgeable and helpful and fair on price. The sales managers, finance and salesman Greg were all professional and straightforward. More