AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Timely service, fair pricing, honest and communicative. I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My serv I took advantage of their service offers via their website and paid the same as if I went to a “lesser” garage with a not certified mechanic. My service advisor, Alliyah, updated constantly about my Jeep’s progress. As I was a waiting, she got me in and out in a timely manner. When they were finished, I received my car back detailed. More

I was not expecting such great sevice for this dealer, the experience was very accommodating and seamless. the experience was very accommodating and seamless. More

Our advisor YANDY is exceptional when it comes to customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. customer service. He kept us informed on the repairs throughout the whole process. Great job YANDY. More

Terrible customer service. They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal w They don’t call you back unless you call them overpriced vehicles. If you have a difficult deal, they are not capable to handle it. They only deal with easy deals. Waste of time. I expected so much more from such a large dealer. Was disappointed. More

Terrible experience at this dealership- which seems to be consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 consistent with all Autonation dealerships- incorrect pricing between website and on-site prices, in my case they wanted to charge an additional $90 for an oil change (over $300 for a 10k diesel oil change w/no tire rotate or extras) - website showed pricing of $184. I also made a general appointment for an oil change as well as for additional repairs, but they would only handle the oil change and refused to check/evaluate my other concerns. More

Very happy customer! !! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kriste !! A+ Used the Express Oil change service for the first time and it was easy. Just drop and go. No fuss and welcoming staff. My service advisor Kristen Gomes was amazing! It was ready pretty fast, but I ran a little late since I went shopping across the street at Pembroke Gardens. Thank you for taking care of my son's truck and even giving it a car wash. See you all in 5000 miles! More

I was surprised with the special treatment that they gave me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. me, especially José Díaz, very professional and very attentive. Do all the technical and financial specifications. More

muy profecional y calidad en la labor que hacen. Buen servicio. Me gustaría que fuera en menos tiempo Buen servicio. Me gustaría que fuera en menos tiempo More

Very happy with my advisor Kristen, she was professional and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I and very responsive to all my concerns. Wish I could say the same for the receptionist and greeters which could not even communicate much. Granted I am hispanic but do not appreciate employees only speaking Spanish. Please assimilate, learn more about the culture and practice English. They are also too laid back as if we had nothing to do. Very disrespectful. More

Waited hour and half for "express "service oil change my seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer seven am appointment made me the first customer there was not pleased and then the price 158 dollars will be shopping for a new dealer More