AutoNation Chrysler Jeep Broadway

Chris H is our service rep for all of our Jeeps and simply outstanding! He is very thorough, helpful and professional. Chris takes the time to explain what needs to be done, what is being done as well simply outstanding! He is very thorough, helpful and professional. Chris takes the time to explain what needs to be done, what is being done as well as expectations. He also takes the time to listen. Buying a vehicle can be quite a process. To have a true partnership with your service rep is even more of a process and so important. That level of trust is priceless. Chris H is that for us. We appreciate his excellent customer service and highly recommend him! More

Definitely low balled us on our trade in, but the finance guy that helped us got us a much lower interest/payment so definitely grateful for that guy that helped us got us a much lower interest/payment so definitely grateful for that More

They were ready for my service appointment when I arrived. They estimated about an hour for the service to be completed. It was done in under 40 minutes. The staff was courteous and professional. arrived. They estimated about an hour for the service to be completed. It was done in under 40 minutes. The staff was courteous and professional. While I was waiting, I went to the Parts Desk to ask about a ski rack. While they did not have a part to offer, the gent at the desk spent quite a bit of time helping me identify a shop that could help me. More

Friendly and honest staff compared to other Autonation. Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the i Hope they continue to do this. I was there for a oil leak and they explained the timelines to diagnose. Once diagonsis were complete, I got all the information to make the decision for the next steps. More

Attentive and supportive! The service all around was great. Smiles and communication was delivered! Thank you. Fast service The service all around was great. Smiles and communication was delivered! Thank you. Fast service More

I arrived for my appointment promptly and was told it would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another would be potentially a couple hours before my oil change/tire rotation were finished. The associate then told me she'd see if they could get another technician on the job and my maintenance only took an hour! Additionally, I hadn't realized my Jeep wave benefits had expired unbeknownst to me, and I wasn't able to use those benefits previously as getting an appointment was so difficult. Therefore, I'd paid for maintenance that should have been covered by my lease. The associate that helped me ended up taking $60 off my final bill to atone for these issues-above and beyond! More

They completed the requested service in a minimal length of time which we, asked the service to do. of time which we, asked the service to do. More

Service always takes longer than originally expected. (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (du (1- 1/2 weeks v.s. "a couple of days". However, this was because the technician found two problems with previous work done at this dealership. (due to faulty Jeep parts which, thankfully, were under warranty) Bree is great, as usual. She tries to keep me posted as to when I might get my Jeep completed. More

For a guy that usually cringes when it comes to car shopping…this was the best experience I’ve had with a dealership in a long time. From the start with the sales team Brandon to the finance department shopping…this was the best experience I’ve had with a dealership in a long time. From the start with the sales team Brandon to the finance department and General Managers I have never been happier than I was working with this team. Very excited and went above and beyond to see what I wanted and was very honest about what they could do in regards to my situation. If you are a serious buyer and can be patient and give them a chance to make it happen, I guarantee they will impress you with their services and give you the best experience possible. I would recommend them to anyone looking for a dependable car and incredible customer service experience. More

Jack did a great job for me and kept me informed while my vehicle was being diagnosed. vehicle was being diagnosed. More