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AutoNation Dodge Ram Broadway
Littleton, CO
2,158 Reviews
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Helpful October 13, 2023
The service process here really needs to be improved. I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, t I made a service appt a full month prior. Day of the appt, as I drop off the car, they tell me “we’re running 3 days out on appts”. In other words, they won’t even look at my car for 3 days. What in the heck did I even make an appt for then? Do u even understand what an appt is? In my case, the car isn’t my daily driver, so I could afford the vehicle down time. Probably not the case with most people. More
by Kbatmast88
Employees Worked With
Danny Shoup
October 12, 2023
When the service tech offered to rotate tires, I declined & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This s & told him that the tires were new just two weeks ago & I did not want the tires rotated. But the tires were rotated anyway, while I waited. This service tech needs to slow down & listen to what the customer is saying. More
by kestrel_cga
Employees Worked With
Service tech
October 07, 2023
Always good service, I had a starter motor on my 1500 go bad, was towed 8:30 PM, and they were able to get it repaired the next day. Awesome, since that was our only vehicle bad, was towed 8:30 PM, and they were able to get it repaired the next day. Awesome, since that was our only vehicle More
by horstnchae5
Employees Worked With
Adam Finnen, Jeff Miller
September 27, 2023
I recently had an extremely disappointing experience at the Broadway Dodge dealership and I feel compelled to share my thoughts. Having purchased three cars from them over the years, this encounter was par the Broadway Dodge dealership and I feel compelled to share my thoughts. Having purchased three cars from them over the years, this encounter was particularly disheartening. While they eagerly encourage you to make your initial car purchases with them, when your vehicle requires service, they are quick to divert you elsewhere. This contradiction is glaring.Today, when my new car broke down in the middle of an intersection, I expected prompt and efficient assistance, especially considering our longstanding relationship with the dealership. Unfortunately, the reality was quite the opposite. The staff displayed a shocking lack of concern and urgency, leaving me feeling utterly abandoned in a time of need. This level of customer service is simply unacceptable. I strongly advise potential buyers to steer clear of this dealership and seek assistance elsewhere. The complete absence of urgency and care for customers is nothing short of disappointing. It is my sincere hope that others are spared the frustration and inconvenience that I experienced. More
by zuzarealtor
Employees Worked With
Jared drew
September 27, 2023
Been 19 years since I bought a new truck. Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressu Everyone I worked with was great. Mike, Amy, and Nazeeb (hope that correct spelling). No pressure and treated this old man with respect and no pressure sales. Mike got me exactly what I wanted from the Colorado Springs. I hope this Dodge Ram is as great as my 2004 Ram was. I would highly recommend Broadway Dodge Auto Nation. In our country of uncertainty it is awesome to know and meet good people and that I did. Thank you. More
by Soaring Eagle
Employees Worked With
Mike and Nazeeb, Amy Krutsinger
September 10, 2023
Fair price with little haggling. We traveled from a different town just to "look at a Ram 1500". because the model we were looking for was not available where we live. The staff at We traveled from a different town just to "look at a Ram 1500". because the model we were looking for was not available where we live. The staff at AutoNation Dodge Ram Broadway were super so we decided to by a truck that they had on the lot! More
by violet
Employees Worked With
John Wagenblast, Robert Donner, Ali Kaeni
