AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
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Worst dealer experience of my life. The sunroof is broken on my truck. Took it to AN on the 18th and as of the 29th the service department literally has not performed a minute of ser The sunroof is broken on my truck. Took it to AN on the 18th and as of the 29th the service department literally has not performed a minute of service on the vehicle. So far, I'm $750 in the hole on rental cars. I tried to come pick up the truck and take it someplace else and the service tech said to me "the windshield is off so you can't drive it. And we also can't get to it for at least another week." Okay so let me get this straight. You've had the truck for 11 days and nothing has been done. The windshield is off the truck because I called SafeLite and had them pull it off. I asked ya'll about a courtesy vehicle and I keep getting told "there are none." In case you forgot you're a dealership. Your lot is full of vehicles. So what are you going to do? You've gotten myself and your business in a bad spot. You just keep telling me to wait, however you haven't done anything to the truck besides make it undriveable. Another week before you can even begin work (maybe, we'll see) on the truck. So why did you take my appointment? You knew what was up. You saw the broken sunroof. You knew what this was going to be. Why'd you take possession of the vehicle in the first place? And now that I'm ready to walk away and take the truck someplace else you say that I can't even come get it and drive it out of there? Unreal. More
Poor customer service from Dodge Ram Colorado Springs dealership. they shipped vehicle with known engine codes. Within 24 hours of delivery the engine light came on. Took 5 months from purchase date to f dealership. they shipped vehicle with known engine codes. Within 24 hours of delivery the engine light came on. Took 5 months from purchase date to final new registration date. Multiple issues with vehicle, they would not help cover costs associated with issues nor willing to fix the problems themselves. Would not recommend buying from this dealership. More
I will certainly purchase a new vehicle from Auto Nation again. I am satisfied with my new truck and with the professionalism and courtesy shown to me. again. I am satisfied with my new truck and with the professionalism and courtesy shown to me. More
From Ron to Josh and Jim Jannicelli Autonation Dodge has always made our buying experience enjoyable. I never walk out feeling like I'm not there number one customer. We have purchased 5 vehicles from th always made our buying experience enjoyable. I never walk out feeling like I'm not there number one customer. We have purchased 5 vehicles from them and I'm not finished yet. Love the Dealership. More
I went for an oil change. And ended up leaving with a new vehicle I really preferred. It was great to work with Brian and his team. We found exactly what I was looking for and And ended up leaving with a new vehicle I really preferred. It was great to work with Brian and his team. We found exactly what I was looking for and he and his team made it happen with no hassle. More
I want to say thank you to Brian L. for helping me get into the truck that I really wanted with no issues or hassles. He was very patient and helpful through the whole process. With the for helping me get into the truck that I really wanted with no issues or hassles. He was very patient and helpful through the whole process. With the rest of the team at Auto Nation. Thanks for helping me and being honest with the full service afterwards. I will definitely be back again. I will recommend them to anyone looking for awesome trucks and great prices. More
Autonation has better than average used vehicles. They are a top choice when considering a used vehicle. It seems they choose only the best vehicles for sale. The detail cleanup was spotless with new They are a top choice when considering a used vehicle. It seems they choose only the best vehicles for sale. The detail cleanup was spotless with new tires. The Carfax report was provided. The no haggle price was fair and they found a great rate for the financing. I would recommend them. More