AutoNation Dodge Ram Colorado Springs
Colorado Springs, CO
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The dealership got my truck in on time and completed the service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go ther service the same day. They kept me informed. This is the second time I have used this dealership for a warranty repair and I will continue to go there for all of the service and repair to my truck. More
I had a recall notice to complete. AutoNation did a fantastic job. My tech advisor, Rachel, was quite detailed about what I should expect and how long it would take. She was fantastic AutoNation did a fantastic job. My tech advisor, Rachel, was quite detailed about what I should expect and how long it would take. She was fantastic and did a great job. More
The service department absolutely gouges their customers. $600 to replace fuel filters, $250 to replace 1 air filter & 1 cabin filter, $75 to rotate tires, $265 for an oil change, $205 to change differentia $600 to replace fuel filters, $250 to replace 1 air filter & 1 cabin filter, $75 to rotate tires, $265 for an oil change, $205 to change differential fluid. I feel sorry for the employees that have to face their customers after being ripped off by this predatory dealership. I will never step foot in that building again. I’m not sure what has happened because I never used to have to pay these types of fees. Shame on this dealership. More
Slowest services, especially when you bring your vehicle in for a recall service. Took 9 hrs to do a high pressure fuel pump inspection. Never got any status updates on service completion. in for a recall service. Took 9 hrs to do a high pressure fuel pump inspection. Never got any status updates on service completion. More
Could be better organized and better staffed for maintenance. The initial lady who checked me in could not understand English and got my scheduled service wrong. I had an appointment at 7:00AM and maintenance. The initial lady who checked me in could not understand English and got my scheduled service wrong. I had an appointment at 7:00AM and arrived several minutes early, but still waited 15 minutes before anyone even came to talk to me and overall it took over three hours just to update software due to a recall. Coffee machine was broken in the waiting area. More
I really enjoyed my experience in buying a new 2024 Dodge Ram 1500. From the sales staff, to the financing, it was a very seamless process. Ram 1500. From the sales staff, to the financing, it was a very seamless process. More