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AutoNation Ford Bradenton
Bradenton, FL
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 13, 2023
Love our Bradenton AutoNation Ford. Only have one small complaint: our service oil change was scheduled early and we did not get a chance to eat a little something before leaving the h Only have one small complaint: our service oil change was scheduled early and we did not get a chance to eat a little something before leaving the house. Would it be too much to ask to maybe have some crackers or just a little something in the waiting room with the coffee or water? Not asking for much I realize it’s costly - but just a little something. Other then that we love this dealership More
by Jacquelyn Heller
Employees Worked With
Andrew
Helpful March 13, 2023
We desperately needed a vehicle and had to coach the sales person on how to do his job to find us a truck. Every interaction with the service team has been a huge disappointment. It's impossible to get sales person on how to do his job to find us a truck. Every interaction with the service team has been a huge disappointment. It's impossible to get a person on the phone to schedule an appointment. Nobody ever calls back. I've had to get angry to have a life endangering recall completed. My experience with AutoNation Ford Bradenton has been a huge disappointment. More
by Unhappy
Employees Worked With
Andrew, Arne, Fred
March 06, 2023
After the first visit, I gave them a second chance. One time, its your doing. If it happens a second time, its my doing. That means it won't happen a third time. Their service managers leave a lot t One time, its your doing. If it happens a second time, its my doing. That means it won't happen a third time. Their service managers leave a lot to be desired (specially Thomas Sharpe, I believe his name is)...management is great. But you only deal with them when there is an issue. I will find another Ford dealership to service my vehicle. More
by jddubin1
Employees Worked With
Thomas Sharpe and Arne (manager)
March 05, 2023
They couldn't repair a window track that was tacked up with tape. I So Upset with the incompetency. I asked that they look at the rear window and re-tape the plastic track that had come down. It had two t with tape. I So Upset with the incompetency. I asked that they look at the rear window and re-tape the plastic track that had come down. It had two types of tape already on the track , which told me that it had fallen down before I bought the vehicle NEW, and I asked that they take the old tape off and put on new and install the window. But they insisted that the whole window had to be replaced and that it was not covered under my extended warranty which was a bunch of bull malarkey. I usually like the service of AutoNation Ford in Bradenton, but now, I'm reconsidering my opinion about them. Prices are very high for a tech and no discounts on the parts. So sad really. More
by DailyWalk365
Employees Worked With
No Important
February 25, 2023
It was a Friday and they were really busy (understandably so), but they handled it like champs. Costumer service was top notch and I was really happy with the service:) so), but they handled it like champs. Costumer service was top notch and I was really happy with the service:) More
by nstewart828
Employees Worked With
Andrew
February 25, 2023
Still dont have a working car! I have been waiting since july of 2022 for a part....it just came in 2 weeks ago. I was told it would be 2-3 days and here we are 2 weeks later and s I have been waiting since july of 2022 for a part....it just came in 2 weeks ago. I was told it would be 2-3 days and here we are 2 weeks later and still no car and no time of when it will be done! I am done with ford because they just ignore me and my calls....thanks ford for.making me feel insignificant. Please dont apologize on this public thread and continue to ignore me....cause thats whats happening.. More
by Lindak1965
Employees Worked With
Andrew
February 23, 2023
I can't begin to tell you how poor of follow up that the service department was. They misplaced my vehicle for 13 days before finally going out to walk their lot and physically find my vehicle. This was a service department was. They misplaced my vehicle for 13 days before finally going out to walk their lot and physically find my vehicle. This was also suppose to be a covered warranty repair per the Auto Nation store I purchased it from and between the 2 Auto Nation dealerships I was held to pay for the repair to get my vehicle returned to me. I was promised that I would receive calls back to resolve the issue but now nearly another 2 weeks later I have not received any call from the people at Auto Nation Ford Bradenton or Auto Nation Toyota Pinellas Park where I purchased the vehicle. My next action is to file complaints with the state and then small claims if it is not resolved. More
by Paul G.
Employees Worked With
Tom Sharpe, Arne Abrahamson, James Purcell
February 22, 2023
Previous dealings with Auto Nation were not good since always had to wait much longer than necessary for appointments to be honored. Much better this time although still required over an hour for oil chan always had to wait much longer than necessary for appointments to be honored. Much better this time although still required over an hour for oil change and inspection bout they seemed extremally busy and this was considered. More
by augiebo777
Employees Worked With
Mr. Bilan - Advisor
