AutoNation Ford Bradenton

Service department is a joke! You make an appointment for warranty work and when you drop off the vehicle it just gets you loaded in the que. It takes them a week or two to even l You make an appointment for warranty work and when you drop off the vehicle it just gets you loaded in the que. It takes them a week or two to even look at your car. This has happened twice and the communication is terrible. Never had this experience with any other service department. More

Moses is the best service manager I have ever encountered! Honest and communicates with customers well. encountered! Honest and communicates with customers well. More

The service department is excellent. Always courteous, detail oriented and they get the job done fast. I would highly recommend them for all your service needs. Always courteous, detail oriented and they get the job done fast. I would highly recommend them for all your service needs. More

Excellent sales service. Ed W. was knowledgeable and eager to help with all aspects of the sale and made sure I received exactly what I ordered on my new truck. He showed me Ed W. was knowledgeable and eager to help with all aspects of the sale and made sure I received exactly what I ordered on my new truck. He showed me some options and was happy with helping me with the process of ordering and kept me up to date on my order. This was a smooth process and sale and I highly recommend this dealership and especially Ed W. in sales. More

I felt as though the service technician was very honest in what my truck needed. They were very professional and courteous. in what my truck needed. They were very professional and courteous. More

AutoNation service department goes the extra mile to satisfy their customers, needs and keeps you informed during the service period. Great job! satisfy their customers, needs and keeps you informed during the service period. Great job! More

NEVER PURCHASE A VEHICLE FROM THIS LOCATION! Where do I begin. Let's start with how the 125 point inspection they claim to do is a marketing strategy and definitely doesn't ensure the vehicle is Where do I begin. Let's start with how the 125 point inspection they claim to do is a marketing strategy and definitely doesn't ensure the vehicle is in good working condition and there were parts ZIP TIED to my vehicle. $3,600 worth of repairs in the first 60 days of ownership for a $40k vehicle that underwent a 125 point inspection?! Here's the story: The day I test drove the vehicle the tire pressure sensor went off during the test drive. They supposedly checked it out, added air and reset the sensor. Within 2 days of purchase and every few days after, I was adding air and resetting the sensor - took the car to another Auto Nation dealership near my home and learned that there was apparently a nail in my tire and appeared they tried to patch over the nail hole, but never removed the nail (also never informed me that was the issue while I was at their dealership to make the purchase). I had to pay to have the nail removed and the patch redone correctly. Then there was a clunking noise coming from under the vehicle everytime I would turn the steering wheel - ended up having to take it to a non-Auto Nation dealership where I learned the wheel bearing and lower control arm busings were shot - these arent things that just go bad over night. The 125 point inspection would have caught this issue prior to me purchasing it. Here's the best part - the steering rack was ZIP TIED to the bottom of my vehicle!!! I have photos from the repair dealership to prove it. Zip ties?! Are you kidding me. I have tried to contact the used car manager three times (2 voicemails and an email) and he has not returned my calls/email. Needless to say, if you want a quality used vehicle, dont fall for their nonsens about 125 point inspections or "Auto Nation Certified" because it's clearly not certifying the safety and condition of anything! @AutoNation you can save yourself time copying/pasting the canned response that you give to all the other google complaints - I'm not calling anyone at your dealership again - if you want to correct this you can contact me. Your mamagement team has been avoiding my calls and emails for the past two weeks. More

Service was completed a little over an hour and that was quicker than I expected. quicker than I expected. More

fast, convent, been using them for 20 years, never disappointed with delivery or service always. disappointed with delivery or service always. More

Worked with us on getting the repai done as quickly as possible . Eliminate extra car rental time not covered under our warranty possible . Eliminate extra car rental time not covered under our warranty More