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AutoNation Ford Brooksville

Brooksville, FL

4.7
918 Reviews

7200 Broad St.

Brooksville, FL

34601

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Showing 918 reviews

January 17, 2023

Always a pleasure, great staff! Don in service has always taken good care of my f-150 service needs. More

by gapeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don in service
Jan 20, 2023 -

AutoNation Ford Brooksville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Brooksville. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 16, 2023

Everyone at AutoNation Ford was courteouse, helpful, knowledgeable and friendly. They each made me very pleased to be a recent convert from a life as a G.M owner. More

by GMconvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob and a woman whos name I can't recall
Jan 19, 2023 -

AutoNation Ford Brooksville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 15, 2023

i recently purchased a Kia from Autonation Ford Brooksville. Mike did an excellent job in answering my questions and was professional in assisting me. Their GM Gary stepped in during the process More

by jman2174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM Gary Mandrigues, Sales Rep Michael Amendorlare
January 12, 2023

If you want to buy a truck from a salesman that really knows his product call Chris Kawa. He can answer any question you have without using the internet. More

by Jeffkromolicki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kawa
Jan 16, 2023 -

AutoNation Ford Brooksville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2023

I highly recommend Allen in the service department! He’s thorough, knowledgeable and straightforward. What I thought was an expensive job turned out to be an easy fix. More

by agne_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sarne
Jan 16, 2023 -

AutoNation Ford Brooksville responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 12, 2023

They are so nice and accommodating! They work hard to make sure customers are happy. They had my vehicle done in a timely manner. Chip is my service advisor, and he is super nice, profe More

by Rn
Recommend Dealer
Yes
Employees Worked With
Chip
Jan 16, 2023 -

AutoNation Ford Brooksville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 11, 2023

I made and appointment for 9:30 AM left the truck and at 1:30 PM it was still in the parking lot untouched. I was very disappointed in the service I Didn't receive. The excuse was that two workers didn't sh More

by jma252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip
Jan 17, 2023 -

AutoNation Ford Brooksville responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Brooksville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (352) 419-0810. We hope to hear from you.

January 10, 2023

It was just a little pricey the work was done in a timely manner I’ve been coming to this service for many years More

by Ccabriggs62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan starns
Jan 13, 2023 -

AutoNation Ford Brooksville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 09, 2023

Horrible place. Inconsiderate people car sat for almost 4 hours and never worked on. They forgot to put my appt in computer. Argued back with my husband about oil we More

by Dunahoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip
Jan 12, 2023 -

AutoNation Ford Brooksville responded

Hi Dunahoins, we are deeply disappointed by your experience at AutoNation Ford Brooksville. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (352) 419-0810 to discuss what we can do to help.

January 09, 2023

Outstanding Customer Service! The Service Agent was very professional and informative. Talked with several employees while waiting for my vehicle to get an oil change and tire ro More

by Downhome0023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 12, 2023 -

AutoNation Ford Brooksville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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