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AutoNation Ford Frisco
Frisco, TX
1,346 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful March 07, 2024
Did a trade-in and purchased a new car. The sales team made the process smooth. I was able to take my new car home the same day. Best part, they acknowledged and addressed minor concerns. I The sales team made the process smooth. I was able to take my new car home the same day. Best part, they acknowledged and addressed minor concerns. I felt heard and valued as a customer, I greatly appreciate that! The overall service was top-notch! I would highly recommend this dealership to others looking to purchase a vehicle. Thank you Dennis, Jeff, Cory and Kyle. More
by MG MachE
Employees Worked With
Dennis, Jeff, Cory and Kyle
March 04, 2024
Best experience with service on a car that I have ever had. I felt like they really wanted to make it a great experience and they did. Very accommodating for my schedule. had. I felt like they really wanted to make it a great experience and they did. Very accommodating for my schedule. More
by Dlemmons
Employees Worked With
Lorainne
February 27, 2024
Sam and Rahim were a pleasure to work with, the only dealer of several I worked with willing to get down to final negotiations prior to coming into the showroom. That made the sale. dealer of several I worked with willing to get down to final negotiations prior to coming into the showroom. That made the sale. More
by prnjr56
Employees Worked With
Samuel and Rahim
February 20, 2024
Too many issues with my brand new 2022 ford f-150, from starting every 1-2 months i am getting new issues. Is it issue with my vehicle or all ford f-150 had issues?. From starting issues with touch screen starting every 1-2 months i am getting new issues. Is it issue with my vehicle or all ford f-150 had issues?. From starting issues with touch screen sometimes it will grey out while using maps and sometimes half screen go blacked out. Also issues with door latch it never properly fixed, now i am getting issues with driver glass window its automatically opening and if we dont observe it will damage our hands or fingers. Also issue with blindspot sensor, sometimes it wont work even vehicle is in blindspot area. I am frustrated with all these issues. Never happy with my truck periodically getting one or another issue. When i went to service these issues they will ask for two weeks and wont provide any replacement vehicle also. I dont know what to do these situations. They will reply someone will contact but even if we call no one respond properly. More
by reddymadhira
Employees Worked With
Na
February 09, 2024
In my case, they sold me a 2019 Chevy Express van for my business with a broken transmission after running a few miles when they said that this car was inspected and "CERTIFIED" for $35000, so I had been wa business with a broken transmission after running a few miles when they said that this car was inspected and "CERTIFIED" for $35000, so I had been waiting for them to fix it for almost 2 weeks ($2100 lost) when they told me that it would take just a few days, Yesterday after I talked to Alex the sale manage all he gave me was a 6 seat ford explorer when he promised me a car at least for 7 people because my van is for my business, so I am losing $150 a day and they still do not know how long will take to fix my transmission, Today he offered to swap my original Chevy Express to a 2023/2024 Ford Expedition XLT, so will see if that happened, They lie too much and every time I call and try to talk to him he never available. Osvaldo Rojas More
by RHS Transport LLC-Osvaldo Rojas
Employees Worked With
Alex the sale manager
February 09, 2024
Appointment and completion on time. Received messages with updates and recommendations. VERY professional service! State of the art customer care. Received messages with updates and recommendations. VERY professional service! State of the art customer care. More
by TxTrio1
Employees Worked With
Lorraine
