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AutoNation Ford Frisco

Frisco, TX

4.4
1,354 Reviews

6850 State Hwy 121

Frisco, TX

75034

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Showing 1,354 reviews

February 13, 2023

When we got there and we're looking at the cars. The car salesman took interest on us right way. We didn't have to wait on them at all. Thank you Gary More

by ggallardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 13, 2023 -

ggallardo responded

Satisfied customer

Feb 14, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 13, 2023

Every time I do my car services at Auto nation dealership they were very good and professional. More

by Al Syedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
Feb 16, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Frisco. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 13, 2023

Nationwide Ford is just as excited to help on the service side as they were on the sales side - I recommend them to anyone purchasing any Ford product More

by tombkesterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora - service - Jason Cobb GM great to work with
Feb 16, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

February 13, 2023

We went into service without an appointment to get keys cut and programmed to my daughters car. The service manage was very helpful and set us up with Fabian who took care of us right away. Would recomme More

by mkmakeover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian & Manager(do not remember her name)
Feb 16, 2023 -

AutoNation Ford Frisco responded

Hi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests, and we look forward to your next visit!

February 11, 2023

Went in for a recall got my oil changed and replace windshield wipers. Obi was great. Thanks a lot. More

by Ron Sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
Feb 13, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 11, 2023

Sean V. In the service dept. was helpful, knowledgeable and a great resource in getting my car serviced!! More

by Gsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean V
Feb 13, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

I had an appointment two weeks out for master cylinder recall on expedition. They kept it half a day and then told me they did not have the part. I was called a week later and told they had the part and t More

by Rpowers25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
Feb 12, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

February 07, 2023

My car had a recall and I decided to go to this dealership as a walk-in customer. Even without appointment, the process went smoothly. More

by Frisco Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Suarez
Feb 10, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 07, 2023

Fast and friendly service with very knowledgeable service advisors. Definitely has changed since the last time I was there. More

by erwaters601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie and Fabian
Feb 10, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

$212 for an oil change and air filter. Ridiculously overpriced. Customer service was pretty good but won’t return for service or purchase of a vehicle. More

by Huntsooner1429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember her name
Feb 06, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

Feb 06, 2023 -

Huntsooner1429 responded

The GM did contact me before I sent this review and was supposed to get back with me after the conversation in regards to "what he could do". I guess nothing as he never responded. He has my number and email.

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