AutoNation Ford Frisco

Five 5 Stars to Daisy Alemany! She is our sales consultant from now on. Very good job. Daisy is fantastic! She is our sales consultant from now on. Very good job. Daisy is fantastic! More

Thanks to Sean for the best service I’ve had in 10+ years!! I’ve purchased my last two SUVs from AutoNation and have had my ups and downs with this service department and management but Sean made this years!! I’ve purchased my last two SUVs from AutoNation and have had my ups and downs with this service department and management but Sean made this one so smooth. He was Attentive, listened to issues I had had in the past and took time to make sure the service was done right and in a timely manner. Since it was going to be a few hours before my vehicle would be ready Sean surprised me by offering to arrange a ride home, which had never been offered. I told him thank but explained I lived 24 miles and 40 minutes away but he said no problem. Hope he is my advisor every time. More

well its a bit of a tussle multiple issues varied services but okay service. left oil cap off after last oil change lots of oil in engine compartment never had mileage sticker replaced for next serv services but okay service. left oil cap off after last oil change lots of oil in engine compartment never had mileage sticker replaced for next service...mixup on free car wash... possible low oil due to cap missing ...possible low lubrication causing metal warpage. never got answer on how much oil was left in prior to service...last minute appointment cancellations...requested diagnostics had fluid changed in power steering...communication was good but some results not entirely favorable... did install coil that arced...but that was after over thousand dollars of engine maintenance. on the next visit... More

Sean was the man and got me squared away. He was honest and understanding. Kudos to the techs for doing what they do to keep us on the road safe. Thanks Frisco Ford. Lets value all employ He was honest and understanding. Kudos to the techs for doing what they do to keep us on the road safe. Thanks Frisco Ford. Lets value all employees and recognize them. Thank you! More

The process of working with these guys, Sam and Max, was so effortless! My husband loves his new used FJ! Would recommend them to anyone. so effortless! My husband loves his new used FJ! Would recommend them to anyone. More

Great service and fast. Dealership is making changes to be better. I will go back. Dealership is making changes to be better. I will go back. More

Bad experience when I already had the car with me, my car needed brakes and oil change when I got it out the dealer and when I email them to let them know they never replied back needed brakes and oil change when I got it out the dealer and when I email them to let them know they never replied back More

We had a GREAT buying experience. Hassle free and Janie, Zane, and Jason were amazing! Will def buy here again. Hassle free and Janie, Zane, and Jason were amazing! Will def buy here again. More

Have been coming to this dealership for over four years for service. They have always been professional, knowledgeable and thoughtful. Love that they do not make you wait at their location while the servic for service. They have always been professional, knowledgeable and thoughtful. Love that they do not make you wait at their location while the servicing is done. They pay for an Uber driver to take you home and then pick you back up when your car is ready to be picked up. More

Was without my car for 3 months while no one responded to me. Nothing was done to show good faith, regret or an apology for the horrendous customer service me. Nothing was done to show good faith, regret or an apology for the horrendous customer service More