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AutoNation Ford Gulf Freeway
Houston, TX
889 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 889 reviews
June 30, 2025
AutoNation Gulf Freeway has been my Dealership for the past 5 years and I get the absolute best Service there. The Staff in the Service Department does a Fantastic job at servicing all of my vehicles and past 5 years and I get the absolute best Service there. The Staff in the Service Department does a Fantastic job at servicing all of my vehicles and they are Very Professional in their handling of Customers. They keep you very informed of the progress of the work being done and also offer advice on repairs that they may come across that could be a potential problem and needs addressing. Hate off to the Service Team at AutoNation Gulf Freeway!! More
by jboogie1289
Employees Worked With
Angelina Dong
June 16, 2025
I bought a lowered f150 xl and the fenders hit when I hit a dip or a bump and no one wants to resolve the problem they basically saying I can’t have anything in the bed of the truck a dip or a bump and no one wants to resolve the problem they basically saying I can’t have anything in the bed of the truck More
by Wzboral
Employees Worked With
James and Richard
May 31, 2025
I’ve purchased a lot of cars in my days and this was my most pleasant experience ever. James and Hunter were both GREAT. Extremely knowledgeable and patient with me. When I signed the papers, they would’ve most pleasant experience ever. James and Hunter were both GREAT. Extremely knowledgeable and patient with me. When I signed the papers, they would’ve spend all day showing me all I needed to know if I had wanted them to. After care, top notch. Had to bring my truck in for the bed liner and he promised to have a car waiting for me and he was at the car when I drove up, took my license and insurance copies and I was on my way. Very satisfied customer here! More
by Kristiburkham
Employees Worked With
James and Hunter
May 31, 2025
Everything is great until you have problem! Sales person has not resolved the issue after 2 weeks. Tried to contact the General Manager twice but unable to do so. GM has not returned my call. Sales person has not resolved the issue after 2 weeks. Tried to contact the General Manager twice but unable to do so. GM has not returned my call. Paid 70K. They have my money! More
by trfigg
Employees Worked With
Devon Savoy,
May 13, 2025
My representative was Jose C. He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process t He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process took a couple of days and I had my vehicle back and everything was fixed in a timely manner. Thank you so much for your great customer service.!!! also, Andy was amazing. He got my car to and from the dealership safely. More
by Silver bullet
Employees Worked With
Jose C and Andy
May 12, 2025
Very professionals, since when I arrive 'till i get the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. More
by josenavaher
Employees Worked With
Alex Fuentes
May 06, 2025
The sales team is great and helpful. Fast transaction. Only gripe is they did not give me the details on my factory warranty, that went out 8 days after I bought it. Was my fault for not Fast transaction. Only gripe is they did not give me the details on my factory warranty, that went out 8 days after I bought it. Was my fault for not asking. The down fall of this dealership is going to be the general manager. I had a case where the motor failed in my truck while it was still under their Autonation 90 day 4000 mile warranty. Their warranty denied it because I drove it to their dealership with a known problem as I was told to do. Because its a Chevy, they punted the problem to their Chevy store down the road. After several weeks of back and forth, the general manager basically just stuck it to me and said he's washing his hands of it, told his sales manager to stay out of it, and said it was up to the Chevy dealership. Of course the Chevy dealership says its Fords issue. Either way, the general managers at both locations do not care or make any effort for after sale satisfaction of their customers. They will leave you out to dry and stuck with the bill. If you want a dealership that is going to stand by their warranty and their customers, this is not the one More
by acj
Employees Worked With
Devon Savoy, Al
