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AutoNation Ford Gulf Freeway

Houston, TX

4.5
882 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 882 reviews

May 26, 2023

The AutoNation Ford Service Dept is THE BEST Service Dept for the maintenance servicing and/or repairs for my 2013 Ford F-150 Truck! My Service Advisor, Mikayla Madrid, is friendly, knowledgeable, efficient, More

by patyspugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
May 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 25, 2023

A pleasure working with Mikayla, the service received was good, but the service technician apparently spilled some oil. Oil on side of engine and oil spots on driveway, not a deal breaker, but could have don More

by bburton55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
May 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 25, 2023

Alex was good He did everything possible in his Hand. Oil Change went smooth, Tune up & alignment. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 29, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Sam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

I find this dealership to be very helpful, my service advisor was very efficient and kept my well informed everyone there is great More

by Jakee7980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
May 27, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 22, 2023

So far I've had nothing g but good experiences here. I originally bought my car here a few years ago and just had it serviced. Angelina worked woth the service team to ensure my baby and I got my car ba More

by jaclyn.luhning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 18, 2023

Made an appointment and got work done on time and work was done correctly. When I picked up the car, everything was done correctly. More

by PRENTICEDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Bought my camaro there and shortly after leaving the check engine light came on. This after waiting a week to get the service work done. They responded on google and ask me to call the manager it ended More

by Cody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Msailsman jerk and rob
May 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Cody, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

May 16, 2023

The overall experience was good but they were greedy on the trade in even after showing them the deal I received from CarMax they would not budge. More

by pforline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
May 19, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 15, 2023

I am very pleased with the service I have recipes from Auto Nation Ford . The service department has been the the absolute best I had Thanks to Angelina on my last oil change and service I was in and ou More

by Jculberth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
May 17, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2023

Very nice place to hang out while waiting for service. Coffee is, of course, very critical while reading, watching the TV, or browsing around the new cars. Everyone is super friendly. More

by kenmarlies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F.
May 15, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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