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AutoNation Ford Gulf Freeway

Houston, TX

4.5
832 Reviews

12227 Gulf Freeway

Houston, TX

77034

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Showing 832 reviews

November 25, 2023

Jose kept me informed on the status of my vehicle. I got a text every day. More

by brandon.glover1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

November 25, 2023

Every thing was great the service person was very helpful I leave in Galveston Texas More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Nov 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Maria, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2023

Good exelent profecionalosim Perfect unostly cooperating information communication evaluating patient attendance delivery assistance delivery on time More

by Mee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX
Nov 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

When your lifetime battery starts leaking and smoking you definitely shouldn’t drive the car with that battery in it! Jose made sure we were taken care of and back on the road as soon as we could make the ex More

by candace.aubry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

November 17, 2023

Friendly and courteous - made sure we where taken care of. In a timely manner and explained every step. More

by cindy110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Seymour
Nov 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 13, 2023

Helpful and honest salesperson (Pablo) Financing team was very kind Easy to get a deal and very straightforward. More

by mtexas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo
Nov 16, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

I didn't know they offered service to where a tech comes to your home, having that service available for me was super convenient the tech didn't take longer than 15 min to get the job done and like I said I More

by Miriam Galindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, bianca
Nov 11, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Miriam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2023

Very knowledgeable and friendly. Just not crazy about the service department. But over all great. More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador
Nov 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Erika, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 03, 2023

excellent service and attention, qualified staff, very good communication . Excelente atención y servicio , atención amable. More

by sescobedo2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Nov 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

November 03, 2023

The service was great and Alex F. the service advisor was very helpful. This visit was great compared to the service provided just two years prior. I think that Ford needs to do a b More

by fumble-awesome0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex F., Tom
Nov 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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