AutoNation Ford Gulf Freeway

Honest, fast and quality service for my Ford Escape! Highly recommend for anyone with a Ford product Highly recommend for anyone with a Ford product More

Mr. James provided respectful, honest, accurate, detailed, answers to ALL of my questions which lead to my satisfying purchase of a reliable, well kept automobile. Mr. Khalil closed out my purchase detailed, answers to ALL of my questions which lead to my satisfying purchase of a reliable, well kept automobile. Mr. Khalil closed out my purchase and voluntarily double checked on items to create ease for my exit. You have my grateful appreciation gentlemen. More

Alex F was my service advisor. Ryan B was the tech. They both provided excellent service. Alex kept me up to date on the status of my repairs. Ryan B was the tech. They both provided excellent service. Alex kept me up to date on the status of my repairs. More

If there was a zero star, that would be what I'd be giving Autonation Gulf Freeway today. I made an appointment to have my Ford Mustang analyzed for intermittently failing to start ignition when pushin giving Autonation Gulf Freeway today. I made an appointment to have my Ford Mustang analyzed for intermittently failing to start ignition when pushing the start button. They picked the date 10-23-25 at 8:30 am. I thought with this information, they'd be prepared to work on my car as per scheduled date/time. However, when I brought the vehicle, Jose, told me I'd have to leave the vehicle and maybe mid-week next week they'd have someone available to look at my vehicle. That is very unacceptable. If it is going to take that long, then what benefit does it have making appointments? I purchased two vehicles from this dealership, and planning on getting a new Ford Explorer soon. I will definitely go somewhere else after this horrible lack of planning and bad service management. The service manager for Autonation Gulf Freeway should be fired. More

The salesman and manager worked to meet my needs in the purchase of my new truck purchase of my new truck More

The process was simple, and we were not pressured. Thank you and the two salespersons that helped us. Thank you and the two salespersons that helped us. More

Simple in and out process. Would definitely recommend to family and friends who are looking Would definitely recommend to family and friends who are looking More

Great Service from whole team , Purchase process and trade in was quick and easy. I recommend thids dealer and whole team. Thank you Jose Cortez for your service and Great deal you provided me. trade in was quick and easy. I recommend thids dealer and whole team. Thank you Jose Cortez for your service and Great deal you provided me. More

Salesman did a good enough job as a salesman. Made a connection with us, answered questions, said the right things, and was nice. Finance guy was nice but lied to us about the Ford Ext Warranty w Made a connection with us, answered questions, said the right things, and was nice. Finance guy was nice but lied to us about the Ford Ext Warranty we purchased. Said it was bumper to bumper, it is not. That’s on me for not reading more thoroughly. Had issues before even a week was up, called salesman. No help. Blamed on me. Nothing. The paper tags were still on and I had to drop $800 on repair and replace. Called and wrote General Manager, no answer at all. Bottom line, all they care about is getting your money and nothing else. More