AutoNation Ford Gulf Freeway

I previously bought a vehicle from this Ford dealership and even left them a 5-star review. Unfortunately, that was a mistake. After spending over three hours negotiating a final price, I later discovered and even left them a 5-star review. Unfortunately, that was a mistake. After spending over three hours negotiating a final price, I later discovered that the number on the contract was not the number we agreed on. That is completely unacceptable and shows a clear lack of honesty and integrity. Yes, I should have double-checked the paperwork more carefully, but a reputable dealership should never take advantage of a customer’s trust. The fact that they slipped in a different final price feels deceptive and unethical. I’m not asking for the money back — I take responsibility for overlooking it — but I want to make sure others don’t get misled the same way. I strongly advise anyone considering this dealership to be extremely cautious. If they did this to me, they can do it to someone else. Don’t let yourself become the next customer they take advantage of. More

This dealership their associates the staff the finance department there are awesome fast and courteous reliable get to the facts quick I got approved within less than 2 hours I was happy about it I would department there are awesome fast and courteous reliable get to the facts quick I got approved within less than 2 hours I was happy about it I would recommend anybody to this dealership especially to the salesman that sold my truck to me Mr Rios thank you for everything you've done for me you're the best More

Adolfo was absolutely amazing. We had other offer from other dealers but drove a long way to autonation specifically because we wanted to do buisness with him. The Finance guy wh We had other offer from other dealers but drove a long way to autonation specifically because we wanted to do buisness with him. The Finance guy who did our paper work was also fantastic and fast. He was very clear on all the additional 9ffers and we ended up getting a maintenance plan. More

It was a great experience. In/Out in less than 2 hours! No pressure added. In/Out in less than 2 hours! No pressure added. More

Honest, fast and quality service for my Ford Escape! Highly recommend for anyone with a Ford product Highly recommend for anyone with a Ford product More

Mr. James provided respectful, honest, accurate, detailed, answers to ALL of my questions which lead to my satisfying purchase of a reliable, well kept automobile. Mr. Khalil closed out my purchase detailed, answers to ALL of my questions which lead to my satisfying purchase of a reliable, well kept automobile. Mr. Khalil closed out my purchase and voluntarily double checked on items to create ease for my exit. You have my grateful appreciation gentlemen. More

Alex F was my service advisor. Ryan B was the tech. They both provided excellent service. Alex kept me up to date on the status of my repairs. Ryan B was the tech. They both provided excellent service. Alex kept me up to date on the status of my repairs. More

If there was a zero star, that would be what I'd be giving Autonation Gulf Freeway today. I made an appointment to have my Ford Mustang analyzed for intermittently failing to start ignition when pushin giving Autonation Gulf Freeway today. I made an appointment to have my Ford Mustang analyzed for intermittently failing to start ignition when pushing the start button. They picked the date 10-23-25 at 8:30 am. I thought with this information, they'd be prepared to work on my car as per scheduled date/time. However, when I brought the vehicle, Jose, told me I'd have to leave the vehicle and maybe mid-week next week they'd have someone available to look at my vehicle. That is very unacceptable. If it is going to take that long, then what benefit does it have making appointments? I purchased two vehicles from this dealership, and planning on getting a new Ford Explorer soon. I will definitely go somewhere else after this horrible lack of planning and bad service management. The service manager for Autonation Gulf Freeway should be fired. More

The salesman and manager worked to meet my needs in the purchase of my new truck purchase of my new truck More