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AutoNation Ford Gulf Freeway

Houston, TX

4.3
950 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 950 reviews

September 02, 2022

Fast good respectful and want stop working for yo into the job done are into they try to get you what you want ready good dedicated people up there and I will be back for my wife and my kids💯💪🏿 More

by Michael Ford Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Reyes
Sep 07, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Sep 07, 2022 -

Michael Ford Jr responded

Thank you love everything bout AutoNation

August 31, 2022

Makayla was the one that made sure that I was updated about my truck if it needed to stay a little longer very well gracefully. More

by juanitacole 1962
Customer Service
Recommend Dealer
Yes
Employees Worked With
Makayla
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 31, 2022

Excellent Customer Service. Everyone was really helpful from selecting the best car from selecting best Financing options. More

by pushpak.barewar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 31, 2022

Oil change was done in a timely manner. I was Very pleased with my service advisor. More

by drosales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Drosales, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

Great and professional service advisor. Very helpful at communicating and meeting the customers needs. Great experience. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Rick! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

I had a good experience at this dealership. Alex was the person who I talked to. He was very helpful and kind. More

by Minerva Licea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 05, 2022 -

AutoNation Ford Gulf Freeway responded

Minerva, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

the personnel needs more training on how to do customer service and make them feel like that are being helped with the problems, at least give some sort of free service or gas gift card for inconvenience o More

by Shary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mikayla, saul
Sep 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Shary, we care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2089 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 29, 2022

Found what I was looking for online set up a test drive went to dealership and test drove the car sales guy made transaction smooth addressing any questions and concerns I had. More

by Veronicaza515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 03, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 26, 2022

Service was great as they immediately got me in without appointment to diagnose and correct. More

by m18bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Aug 31, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 26, 2022

The young lady that assisted me was wonderful. I was shocked at some of the pricing for simple items so I told her not to order the parts. More

by reesas777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla
Aug 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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