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AutoNation Ford Gulf Freeway
Houston, TX
959 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 959 reviews
March 25, 2022
Brought in for a recall on the door latch/actuator issue and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present ev and it is still not fixed. There was a misunderstanding at checkout that I was going to have to pay for diagnosis if the problem was still present even though there is extended coverage on the door actuator and recall on the latch. When I left the dealer it did work now a couple of days later it does not. I live over an hour away, no loaner vehicle was available. More
by trb102106
Employees Worked With
do not remember
March 22, 2022
Cameron from sales amd Hugo from finance were super nice. They did not push me as other dealerships. It was a great experience including test drive, buying, trade in and finance. I also got a great deal espe They did not push me as other dealerships. It was a great experience including test drive, buying, trade in and finance. I also got a great deal especially considering the current market with chip shortages More
by tarundeepsingh1986
Employees Worked With
Cameron, Hugo
March 16, 2022
My family has been buying cars from AutoNation Gulf Freeway for years. The best customer service! Ask for Ram, best salesperson at AutoNation Ford Gulf Freeway Freeway for years. The best customer service! Ask for Ram, best salesperson at AutoNation Ford Gulf Freeway More
by chrismoreno416
Employees Worked With
Ram Mishra
March 15, 2022
Worst service I have had from a Ford dealership. Started from the service writer to the work done on my F150. Would not recommend this dealership. Started from the service writer to the work done on my F150. Would not recommend this dealership. More
by chrisgonzales_07
Employees Worked With
Heidi
March 15, 2022
The service department was awesome, even though the scope of work was mechanical and not an oil change the Service Manager and his team worked to get it done in a couple of hours. Even though I leave f scope of work was mechanical and not an oil change the Service Manager and his team worked to get it done in a couple of hours. Even though I leave far away I will try to give this dealership all my work. More
by mortarman1959
Employees Worked With
Alex
