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AutoNation Ford Gulf Freeway
Houston, TX
986 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 986 reviews
November 13, 2021
When I went to buy my truck I saw there were 2 dents. I mentioned it to the salesperson. They said the truck couldn’t be fixed until it was sold. This truck was just what I was looking for. I bought it and mentioned it to the salesperson. They said the truck couldn’t be fixed until it was sold. This truck was just what I was looking for. I bought it and they said it would be fixed. My truck has now been back at the dealership two different times totaling two full weeks, out of the two months I’ve had it. Here we are and I am still not happy with the job they have done. I am paying for a brand new truck and with the repair that has been done it looks like a used truck. They said that they will not put my truck back in the shop again because it is costing too much for them to fix. My sales person said the only option is to buy it back. The sales person said he would keep in touch as he is looking for another truck like what I bought. So far I’ve not heard anything we are on day six. More
by Vicbourne
Employees Worked With
Garrett, Jose Ramos
November 11, 2021
This is the second time I take my truck for service and each time it takes 3 days not counting weekends no call on status and when I go and check they can not Tell me anything because the only mechanic th each time it takes 3 days not counting weekends no call on status and when I go and check they can not Tell me anything because the only mechanic they have is off!!😕so disappointed More
by prisleija1969
Employees Worked With
Sydney Thorp
November 10, 2021
Great service from the sales associate to the finance manager. Seamless experience! This is the 2nd car I purchase from autonation and I now live in Fort Lauderdale. manager. Seamless experience! This is the 2nd car I purchase from autonation and I now live in Fort Lauderdale. More
by Wubario08
Employees Worked With
Oscar Aviles / Hugo Barcenas
November 10, 2021
I haven’t purchased a vehicle in over 5 years. This was by far the best vehicle purchase experience I have had. Ram is the a sales person who is a noBS kind of guy. Answers your questions honestly and is r by far the best vehicle purchase experience I have had. Ram is the a sales person who is a noBS kind of guy. Answers your questions honestly and is respectful. I will definitely be purchasing another vehicle from this location. More
by Ash
Employees Worked With
Ram M
November 09, 2021
Autonation used to be a great dealership but they have really gone downhill. They refused to honor any warranty on our truck with only 25,000 miles. Our service person was always nice and tried to help us really gone downhill. They refused to honor any warranty on our truck with only 25,000 miles. Our service person was always nice and tried to help us but was blocked by the horrible service manager that refused to even return phone calls and was never around when you showed up in person. General Manager was no help at all. Past managers were much better. And when we tried to shop for a new car the salesman walked away from us when we said we were just looking today as we were waiting for a decision about our car that was in the shop. These experiences are over the 10 weeks our car was in the shop. Worst months of my life. I will never visit again. More
by mmerritt
Employees Worked With
Aaron Drilling, Brian Nicholson
