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AutoNation Ford Gulf Freeway

Houston, TX

4.4
957 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 497 service reviews

May 02, 2026

Mr Mark Neal was very professional and informative. I appreciated his help.I will seek his help in the future. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
April 28, 2026

The service advisor was great on what we needed she showed us what I needed and other things I didn't know I needed she even provided us a ride home it was awesome I will recommend her to all my frien More

by garciagilbert1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Apr 30, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Thanks for the recommendation, and have an amazing day!

April 24, 2026

Excellent Mobile Services. Communication and scheduling were spot on. I have been taking my Ford fleet at the AutoNation Ford Gulf Freeway and they are very accommodating. Than More

by Mr Ords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith Robles and Jose Campuzano
Apr 28, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 24, 2026

Ms Angelina & her Team of Experts were exceptional in providing the Services my F-150 needed to get me Safely back on these Houston HWY.S More

by artalvear57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina
Apr 28, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Bought here and brought back for warranty service. They hooked it up to a microphone and quickly diagnosed without having to reproduce. Efficient and replacement part installed upon receipt. More

by dantra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Angie
Apr 17, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 13, 2026

Great experience with Giante Escalante on this visit. He was very Professional and Knowledgeable of the vehicle and my questions plus concerns for my Service. He kept me updated on the Service being perf More

by jboogie1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giante Escalante
Apr 16, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

My experience has ALWAYS been great with this dealer service department. Very timely, professional, communicative, full documentation throughout. Courtesy driver was quick to drop me off when leaving More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
Apr 08, 2026 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 01, 2026

Service representative was knowledgeable on what was needed to my vehicle. Service did excellent work to my F250. More

by kwagma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 03, 2026 -

AutoNation Ford Gulf Freeway responded

Hi Kwagma, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2026

Bought new battery only had car 2 months. 2 days later car not starting again. More

by Marlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose C.
Apr 04, 2026 -

AutoNation Ford Gulf Freeway responded

Hi Marlin, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (713) 489-2089 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

March 30, 2026

Always very professional. Work is always done at a timely fashion! Employees are always working to satisfy your visit! More

by GpmcwhorterCoach McWhorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Apr 04, 2026 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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