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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
467 Reviews

467 Reviews of AutoNation Ford Gulf Freeway - Service Center

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February 02, 2023

The service department gave me a great first impression with their professionalism and communication from start to finish. Thanks Omar. More

by jagaona60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Feb 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 02, 2023

The Service Advisor was very nice and helpful, you need more people like him have been there several times and he has been the one to explain thing to me and I feel like he was happy to help. I like to be More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
Report | Print
Feb 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Sam, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 02, 2023

I went in for routine maintenance and the service was quick and the service rep was very help and kept be abreast of the status of my car! More

by patrick.nunnallee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
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Feb 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 31, 2023

Mikayla, service advisor took great care of me and got me out of service when she said she would! I was pleased. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Report | Print
Feb 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Chuck, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2023

Omar was very helpful along with the rest of the staff that I was in contact with. More

by Tony.rangel5311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jan 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 23, 2023

Excellent service by Alex, very fast and had me out the door in a timely fashion. More

by jacksonhenry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 26, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 20, 2023

very organized and completed the service in the time that was stated. Would take for repairs and service in future. More

by davidaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alverez
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you again for the great review!

January 20, 2023

the service was quick and easy. everything was explained to me and i was given a lot of information about the type of services i needed and the ones they offered More

by norozco12
Recommend Dealer
Yes
Employees Worked With
mikayla
Report | Print
Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!

January 19, 2023

This was my first time actually being in a auto service dealership and all I can say is I was very pleasantly surprised. Great service and great staff More

by Jgonzalez3336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvarez, Alfonso
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Jan 23, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2023

Great service and good feedback. Was satisfied with servicemen and we'll documented, with follow up calls More

by jsalazar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/C
Report | Print
Jan 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Jan 24, 2023 -

jsalazar22 responded

jsalazar22@hotmail.com

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