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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
467 Reviews

467 Reviews of AutoNation Ford Gulf Freeway - Service Center

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January 16, 2023

I heve nice atencionfrom Alex he always explained everything so sample nice person I'm happy whit the service More

by Alegandro fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 20, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 11, 2023

Jose was a great service advisor, he kept in touch with me and walked me through the process. More

by Jb6641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2023

Jose Campuzano is our go guy for our fleet. His professionalism and work ethics highlight Auto Nation Ford great services they provide. The communication is superved. More

by mark
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Jan 13, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Mark, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 03, 2023

Dropped off my F-150 for service after a bunch of check engine lights came on. This was a drop off without scheduled appointment. My CSR, Mikayla, was honest about the turn around time. She notified me pro More

by a.merendino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Jan 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Merendino, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 02, 2023

Fast and easy to work with. Would highly recommend anyone to this dealership. Service personnel will take care of you. More

by jonathan.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Jonathan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 28, 2022

Very good service from Mr. JOSE Sifontes, very attentive and respectful, recommended Everything was very fast and it took the exact time they told me More

by Alexisgonzalezh.90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE Sifontes
Jan 01, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 28, 2022

They were quick and easy to schedule, got me in at said time, and gave me outstanding service. Even threw in a quick wash because they were worried they took too long. Definitely going back for my next s More

by javiolivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Marcia
Jan 01, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 28, 2022

Very helpful. Explained the process didn’t try to be to pushy. The courtesy ride was great. More

by jcesar1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 02, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 27, 2022

AutoNation provided great service. This was my first time at this location and Mikayla was vary helpful and communicated during the whole process. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla
Dec 29, 2022 -

AutoNation Ford Gulf Freeway responded

We appreciate you taking the time to leave us a response, Danny! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 27, 2022

I had set an appointment a week prior for the following Monday and show up and the appointment isn’t in the system. That pissed me off but they take my vehicle to the back and I sit for 4hrs waiting on th More

by bh2085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex is the one that didn’t set my appt and Omar is the one that took care of me
Dec 28, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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