Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
468 Reviews

468 Reviews of AutoNation Ford Gulf Freeway - Service Center

Sort by
December 02, 2022

Friendly and informative service department. My service advisor was very helpful and knowledgeable. Will definitely be back for all my service needs. More

by J.Suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian (Service Advisor)
Report | Print
Dec 02, 2022 -

J.Suarez responded

Great Service Dept.

December 01, 2022

Always courteous, trustworthy and honest on vehicle inspections. Phone calls with updates on car and delivery time was much appreciated. More

by kradolph
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso
Report | Print
Dec 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 01, 2022

Friendly and helpful staff and communication was great. They provided transportation to and from my home while my vehicle was being repaired. More

by Garzastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Report | Print
Dec 04, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 30, 2022

The best service ever, kindness man helped me. The man went above and beyond to help me. Thank you Will be back. More

by juliena.hollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Alvarez
Report | Print
Dec 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

The Service Dept and Adrian (my service writer) were both excellent. The recall and oil change, tire rotation was done quickly. The shuttle was fast and convenient. More

by whitedj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 30, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

Was very happy with the service I was provided when I took my car to get fixed More

by Rodriguezfelipa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Nov 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 24, 2022

All was perfect till I picked up my truck it was to be washed but looked worst than when it went in More

by Manuelvera1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Report | Print
Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2089 so we can assist you further. Take care!

November 23, 2022

Great customer service. Adrian was able to take care of my needs on my ford expedition. He made sure my appointment was nothing less than excellent. More

by artmendoza.realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 22, 2022

Good experience with the person I was assigned to and he allowed me to show up a bit early More

by Yungxplorer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget
Report | Print
Nov 24, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 21, 2022

My overall experience was good on this visit. Setting up the appointment And dropping off the car was easy. They finished the work much faster than expected too! More

by Shoprod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Nov 23, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

1
...
15
16
17
...
47