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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
467 Reviews

467 Reviews of AutoNation Ford Gulf Freeway - Service Center

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September 26, 2022

Outstanding staff who care about customer service, AutoNation Ford Gulf Freeway goes above and beyond for you. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
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Oct 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2022

Dealership is friendly. Mikaela Madrid took care of things. She would come and give updates. More

by Silver bullet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikaela Madrid
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Oct 01, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Silver, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 23, 2022

Adrian was extremely helpful and kind! He maintained me updated on a day to day basis and made sure I got my car back as fast as possible! Thank you AutoNation Ford Gulf Freeway! More

by Yesenia Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
Sep 27, 2022 -

AutoNation Ford Gulf Freeway responded

Hi Yesenia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 22, 2022

Mikayla Madrid was a very nice service advisor. I was able to get my F-150 in good time. More

by Sabinovh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Report | Print
Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2022

Very good service , but a little bit expensive for a oil change, compared with others Ford Dealers ship's... More

by ruizsenior
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 26, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 21, 2022

Autonation Ford service did repairs on my Escape and gave me price estimate before starting. They also replaced a lifetime warranty battery for no charge and performed a recall repair. Car runs well and all More

by Kamisous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Sep 25, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

All personal in the service center were very helpful. Only complaint would be amount of time it took for the repairs to happen after the parts were received (2 weeks for warranty work during which I had More

by kenny.lecompte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Sep 20, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2022

As always your service is always hassle FREE . Friendly and very helpful service. Thanks Y More

by Benita Ramirez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Report | Print
Sep 18, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 13, 2022

I've had a great experience with the customer service and maintenance of my vehicles. Thank you for all that you do. More

by richard.alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex from service department
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Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2022

Excellent service with a quick turnaround. Alex Fuentes kept me up to date on progress so pick up could be as soon as possible and also coordinated a pick up shuttle so I didn’t have to find a More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Report | Print
Sep 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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